Digital & Innovation Learning Lead London, England
Job description
About us
We are Direct Line Group – home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future.
To support this we are looking for someone to establish our newly created Digital & Innovation team who will manage the learning technology tech stack and manage the design of digital learning solutions (whether that's through your own team or through trusted 3rd parties). You will report to our Learning Expereince Lead. You'll be someone who's well versed in creating environments where high performance can flourish. Not only will you be able maintain strong relationships with business stakeholders but you'll be used to working with suppliers to deliver commercial value.
How to apply: Please share your portfolio of digital learning solutions with us (if we can access via a link, that’s fine). We’d also like you to create a video (max 5 mins) telling us all a little bit about you and the latest thinking in the form of ‘3 things you need to know’ (from your perspective) around the future of learning design and technology.
What you'll do:
You'll lead a team of 6 (3 Digital Design Consultants, 1 Platform Design Consultant and you'll provide matrix management to 2 Change Partners) and help the team develop their craft, coaching, observing and sharing insights
Establish and evolve the learning technology roadmap
Run RFPs for learning tech and design
You'll agree design standards and provide expertise and external insight
You'll get stuck in to the challenge of taking complex learning needs and breaking them down into elegant digital learning solutions which connect skills to career development and business outcomes and selling concepts to stakeholders
A typical day will involve a healthy mix of supporting your team and 3rd parties to pull together and share design options, producing and testing digital content. This could include stepping in to produce (either yourself or working with external suppliers) video content, web and social media-based solutions, animations, presentations, interactive PDFs, Pod Casts (and yes even a bit of rapid authoring from time to time)
You'll conduct research, interpret data, run user feedback sessions and deliver your findings
You'll work with an existing digital content library and evolving it when needed
Who we are looking for:
You'll be an experienced leader and industry expert with an iterative approach when it comes to learning technology and design. Your inquisitive and learner centred approach will help you to identify ways to push boundaries and create measurable impact.
You'll have a vast portfolio of digital learning solutions for a broad range of target audiences and you'll be passionate about how digital learning can deliver business performance and help people reach their potential.
Ways of Working
Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.
Read our flexible working approach here.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
9% employer contributed pension
50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
Up to 10% Annual Bonus
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
Plus many more
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
#L1-SM2
#LI-Hybrid
