Digital Account Manager - East Anglia
Job description
We have a fantastic opportunity for a top performing field sales professional to join our sales and account management team within our East Anglia territory - covering but not limited to Norwich, Suffolk, Cambridgeshire, Essex and Peterborough.
Are you ready to be part of the Yell success story within managed digital marketing services, utilising our cutting-edge digital marketing tools and software, all backed up by the Yell brand? If the answer is ‘Yes’, we may have the job for you!
Yell are at the forefront of digital marketing innovation and our Field sales force covers the whole of the UK, meaning we’re always ready to support local businesses reach their goals no matter where they are.
This is a field sales role with a focus on developing high value new business opportunities whilst managing an account base of Yell’s mid-spend customers.
The primary function of the role is to retain, nurture and grow your customers’ product spend into high performing digital marketing solutions, whilst actively sourcing new business. Essentially, the need to develop and grow your client’s digital portfolio will be your everyday driver as well as acquiring new high value prospects who are looking for a digital agency level solution.
The position will suit an established sales professional with a proven record of growing sales revenue in a digital marketing environment. Someone who is ready for their next big career step. We are extremely passionate about our company values and behaviours – Customer, Collaboration, Courage, Ownership & Integrity and will be looking for individuals who live and breathe these too.
As a Senior Account Manager, you will have an extensive portfolio of products to help you identify valuable solutions for your customers including Pay Per Click, SEO and Agency Social; as well as Yell.com, Smart Performance, Websites, Video and Reputation Management.
What you'll be doing...
Managing a portfolio of circa 120 customers, with annualised spend ranging from £5000 - £12,000.
Dealing with overall account values of circa £1 million annually
This role involves nurturing your customer base which you will be targeted to retain and grow each quarter; along with the acquisition of new prospects that you will self-source.
Delivering growth sales from our full range of digital solutions (including agency products) - actively identifying and acquiring new digital opportunities by developing advertising programs that meet clients’ needs and the Yell agency minimum spend thresholds.
Responsible for delivering your Growth target of high value new business by actively identifying, hunting and acquiring new digital opportunities within the market.
Selling Yell’s digital product portfolio at a high level to propose the right commercial model that will maximise revenue and meet the customer requirements.
Building long lasting relationships with your account base.
Nurturing relationships with key stakeholders within the wider business, including DAD’s, KAD’s, customer service and the Yell agency.
What we need from you...
Demonstrable experience in selling high value digital solutions.
Ability to demonstrate a highly successful track record of digital sales performance
A strategic thinker with a high understanding of digital marketing campaigns and technology.
Resilient and disciplined with tenacity. Never afraid to ask for testimonials which supports their client dedicated ethos.
Ability to demonstrate a highly effective personal development plan to continuously adapt to the digital market and keep in touch with what our competitors are doing.
An excellent communicator with the ability to explain complex digital information clearly and concisely.
Emotionally intelligent, demonstrating respectful, professional and collaborative approaches to team members and supporting functions within the business.
Task orientated, everyday willing to go the extra mile for their client.
Flexible – able to adapt to changing priorities and targets and strategies quickly.
What can you expect back…
Competitive base salary £40,000 + uncapped commission £60,000 OTE.
Additional £6200 Car Allowance or Company Car option
Employee assistance programme giving you wellbeing support you within your personal and work life when you need it. Counselling available 24/7
Online discounts, cashback and reloadable gift cards purchased at discounted rates with hundreds of retailers including 60% off Theatre tickets plus 10% cashback on all bookings
Rest up with 23 days’ holiday per year
Reward and Recognition scheme, The Yell “Hartley Awards”
Aspire programme - access to our career development portal
A little about Yell...
We’ve recently been through a transformation journey from the print marketing business we were previously known as (Yellow Pages) to a now full-fledged Digital business who has partnered with Google, Facebook, Microsoft Bing, Apple and Alexa.
Our aim is simple - to help customers achieve their business goals. We do this by building and managing a customised digital marketing programme for their business. Our mission is to enable great conversations between trusted businesses and consumers, through the power of cutting-edge technology, innovative solutions and best in class service.
If you are keen to find out more, please apply and we will make contact to discuss the role.
We at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. This is integral for our mission to Grow, Evolve & Transform.
We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong.
