Diamond Retail Manager Cardiff, Wales
Job description
Over 180 years of craftsmanship, artistry and design have culminated in Laings’ rich heritage and long-standing reputation for high service standards and unrivalled knowledge. Across all generations we have continued to foster collaborative work environments for like-minded people who share their knowledge, expertise, and skill.
Our principles of an inclusive culture are based on mutual respect, honesty and trust to foster an environment that makes our colleagues feel inspired every day. We continue to look for talented individuals who will share our passion for quality, vision for continued growth and success and are dedicated to developing their expertise.
Join us on our continuing journey of evolution, as Laings invests in its people and its future.
Our Opportunity
As Diamond Manager, you will primarily support our senior store managers and associated colleagues in the effective day to day operations of our luxury showroom and ensure a safe and welcoming environment for our wonderful customers and staff. This is a key position where you will be our acting manager in the absence of both our General and Assistant Managers.
You will motivate, guide and support members of our showroom team in achieving daily, weekly, monthly, and yearly diamond and jewellery targets. Further, you will apply your sound people management skills, imparting training and development to colleagues and assisting with our recruitment processes when required. Overseeing the management and control of our fine jewellery, you will liaise regularly with internal and external stakeholders on stock and display related matters along with strive to identify opportunities to both increase sales and improving our diamond and jewellery business.
Assisting in our Cardiff Flagship Showroom, your hours will be 38.75 hours per week, 5 days out of 7.
Main Accountabilities:
· Apply previous leadership experience and passion for teamwork, to assist our senior managers with building strong relationships and developing our colleagues.
· Motivate, coach, and develop team in store with senior managers and aim to deliver great results.
· Maintain a high standard of luxury product display for our Showroom windows.
· Collaborate with our internal departments to ensure regular stock checking and replenishment of best-selling key lines.
· Build on our sound relationships with external Brand Representatives.
· Ensure showroom and colleagues are safe and secure at all times, adhering to our business guidelines.
· Proactively undertake training and grasp opportunities for own personal growth and development.
Skills requested:
· Relevant industry related experience.
· A proven ability to inspire others and embrace teamwork.
· Excellent communication and organisation skills.
· An entrepreneur mindset with a commercial awareness.
· Strong interpersonal skills able to influence and lead by example.
· Ability to work under pressure and manage a diverse range of responsibilities.
Our promise to you
As a trusted colleague and member of our Laings family, we strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Proudly, we are an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of race, religion or belief, gender identity, sexual orientation, national origin, age, medical condition or disability, or any other protected status, as we know this enriches our workplace with differing experiences and perspectives.
We offer a competitive salary and rewards package, and our benefits are flexible, meaning that employees can choose benefits to match their individual needs though our bespoke benefits platform. We also offer you unrivalled industry training to discounts on some of the UK’s leading retailers.
About Us
Founded in 1840, Laings is one of the largest independent jewellery businesses in the UK. With six luxurious showrooms across Glasgow, Edinburgh, Southampton and Cardiff, Laings offers an expertly curated selection of fine jewellery and luxury watches from some of the world’s most prestigious brands. We also proudly present jewellery design and services by our artisan team of watchmakers, goldsmiths and jewellery designers in our state-of-the-art workshops.
Your journey with us
Once we have received your expression of interest, we aim to provide you with a timely, valuable and personable recruitment process, allowing you to gain exposure to key decision makers and influencing individuals within our organisation.
Apply now by submitting your CV via the link provided or contact Lisa, our Internal Recruiter on 0141 221 0121 for a confidential discussion on growing your career today.
To view our other available positions please visit our website: https://www.laingsuk.com/careers
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Supplemental pay types:
- Bonus scheme
Work Location: One location
