Job description
LOCATION: Ridgefield, CT
BASIC QUALIFICATIONS:
- Windows User/Technician/Engineer
- Must be able to physically lift and move workstation equipment
- Desktop Support in an Enterprise environment preferred.
RESPONSIBILITIES:
- Windows and PC upgrades
- Imaging & PC Deployment
- Maintain PC?s and printers; minimizing downtime
- Install PC hardware for end-users
- Analyze and diagnose problems reported by end-users
- Track and update all problem calls through corporate tracking system
- Be asked to assist with other various IT related projects
- Monitor the Desktop Support Queue & help maintain the SLA guidelines set.
- Follow documented process and advise on any improvements
American IT Solutions(MI)
www.americanitinc.com
Farmington, MI
Unknown / Non-Applicable
1 to 50 Employees
Company - Private