development coordinator York, England
Job description
Job Title: Academic and Welfare Development Coordinator
Reporting to: Advice and Welfare Manager
Place of Work: The Student Centre and GSA – University of York
Hours of Work: 35 hours a week. Flexible working available
Salary: £27,034 - £29,401 per annum (dependent upon experience)
Closing date: Tuesday 24th July 9am
Interviews to be held on 3rd and 4th August 2023. In person interviews however online may be accommodated.
Here at YUSU (York University Students Union), we have an exciting job opportunity for someone to join our Advice and Support team as an Academic and Welfare Development Coordinator.
About the Role:
Together, YUSU and the Graduate Students’ Association (GSA) provide representation, opportunities and run services for all 22,000 students at the University of York.
A key part of our services is to provide free, professional, independent and confidential advice and support to students at the University of York. YUSU’s Advice and Support Centre (ASC) is the Students' Union's one-stop shop for any student with academic or welfare concerns or experiencing difficulties with student life. The Graduate Students’ Association (GSA), specialise in postgraduate information and advice.
Working together we are recruiting an Academic and Welfare Development Coordinator to provide students with information, advice, support and representation on a wide range of academic and welfare issues. This is an exciting time to join us. Both YUSU and the GSA are discussing the potential benefits of a single students’ union and how we can deepen our partnership to further improve our collective advice provision for all students.
Employed by YUSU, but initially working predominantly in the GSA, your work will range from in-depth case work and supporting students through University processes and policies, to one-off appointments. With a particular focus on Postgraduate students through the GSA’s advice service, your work will cover anything from academic progression and appeals issues to student misconduct or complaints. Your work is key in helping all students understand and exercise their rights, and to navigate challenging times or unforeseen events.
With responsibility for your own case work, you will work in a matrix managed model with line management from the GSA CEO on postgraduate matters, and support and guidance on general advice and service provision from the YUSU Advice and Welfare Manager. You’ll work closely with student voice and representation colleagues in both organisations to ensure that the lessons from our advice work inform the Unions’ policy and influence work. The role also includes working closely with key University services and departments and developing and maintaining working relationships with local referral partners and organisations.
Applicants should be self-motivated with a proactive and flexible approach. The post holders will be able to present information clearly and concisely in writing and verbally, and be able to develop a clear working knowledge of a range of University policies and procedures. An understanding of advice work and ability to deal sensitively with enquiries from a diverse range of individuals, and manage potentially difficult or emotional situations calmly and confidently, is important.
To find out more about the role please see the attached Academic and Welfare Development Coordinator Job Description. For any specific queries about the role please contact [email protected].
Why work for YUSU?
Working at YUSU:
- A full time working week is 35 hours
- You receive 38 days holiday (including bank holidays and 4 paid closed Christmas days)
- We offer flexible & hybrid working options and team members can utilise flexitime
- You get extensive access to discounts and benefits
- We support you with volunteering opportunities
- You have access to the cycle to work schemes, tech schemes and reduced campus gym membership
- We offer a pension scheme through Aegon and have introduced an salary sacrifice pension option to help your money go that little bit further
- We have a wide variety of people focused and family friendly policies designed to help ensure you feel supported and able to be your best you in work as well as out of work.
- Working for YUSU you have the chance to shape the student experience for the better
YUSU is committed to equality of opportunity - we are an organisation who works very hard to ensure we appoint based on merit. We would particularly welcome applications from candidates with disabilities and/or from Black, Asian and minority ethnic backgrounds.
As a Disability Confident Employer, we are proud to offer an interview to applicants who meet the minimum criteria for the advertised position.
If you have any further questions about the position, or if you have a requirement for adjustments that would make the application or interview process more accessible, please do not hesitate to contact us.
Job Type: Full-time
Salary: £27,034.00-£29,401.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in York, YO10 5DD
