Detention Officer (zero hours)
Job description
Various locations across Norfolk and Suffolk
Casual (Zero hours)
£13.59 per hour
Monday 3 July 2023 at 8am
Please quote Ref: Z102 on application form
Casual Call-In vacancies at all Police Investigation Centres (PIC) locations:
- Aylsham
- Bury St. Edmunds
- Great Yarmouth
- Kings Lynn
- Martlesham
- Wymondham
The mandatory training for successful candidates will commence for 6 weeks starting on 23 October 2023. There is a requirement that full accreditation as a Custody Detention Officer is achieved on conclusion of the training. The training venue will be Hethersett Old Hall, Norfolk. We can consider providing accommodation at Norfolk PHQ for the duration of this training if you live too far away to commute daily.
The recruitment process will consist of a formal interview which is likely to take place during week commencing 17 July, via Teams. Those candidates who are successful within the selection process will be required to attend a uniform fitting.
The Role
Custody Detention Officers are responsible for the care and welfare of detained persons whilst in custody. This includes the provision of food, drink and medication as directed, conducting basic health assessments, facilitating religious observance and making reasonable adjustments for the disabled. You must also be able to demonstrate good communication and interpersonal skills, with previous experience of effectively handling conflict and have the ability to work in restricted areas and confined spaces.
In addition, the duties will also include undertaking general care and maintenance checks to ensure cells, interview and changing rooms are clean, tidy and undamaged. You will also be required to complete all administration functions in the custody suite and take fingerprints, photographs and DNA samples and drug testing on arrest samples from the detainee.
As part of the role, Custody detention officer are also required to undertake escort duties and constant observation of detainees when required.
This includes the supervision and management of Virtual Court detainees and process. To be responsible for the safe and efficient management and coordination of daily Video Remand Hearing court processes from PICs in accordance with the VRH Operating Model and working under the guidance of the Custody Officer.
Job advert (including person specification)
It is essential that applicants meet the following criteria:
- Demonstrate good numeracy and literacy skills
- Demonstrate good face-to-face customer service skills
- Demonstrate the ability to maintain control of difficult situations and individuals
- Physical ability to effectively restrain detainees
- Experience of working to strict procedures and guidelines
- Experience of working effectively as part of a team
- Demonstrate the ability to be resilient and manage time critical priorities
- Good basic keyboard skills with working knowledge of Microsoft Office suite
- Full driving licence due to the need to drive police vehicles
It is desirable that applicants meet the following criteria:
- Previous experience of supervising the welfare of others
This a casual role based on a 0 hour casual worker agreement. Any shifts inclusive of working unsocial hours, such as weekends and night shifts, attract additional payments under the Police Staff Council Handbook.
The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010.
Applications from at-risk staff will be prioritised and receive preference in any selection process.
Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.
These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.
When completing your application form, please state which PIC location you are applying for, as well as any other PICs you would be able to cover if required
Please return completed applications by email to [email protected]
