Desktop Support Analyst (Warrington) Warrington, North West England, England
Job description
Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 26,000 employees in over 400 locations worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Information Technology Services.
Stantec have exciting growth plans for the year ahead and we now have an opportunity for a Desktop Support Analyst to join our team in Warrington.
Join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, a strong learning culture and have the opportunity to provide support to our offices both regionally and nationally. You will become a key part of a supportive and collaborative IT team that will aid the development of your career.
You will be involved in a wide variety of tasks to serve the needs of the business. A key part of your role will be analysing and resolving end-user hardware, software and connectivity issues both desk-side and remotely supporting Stantec employees. Upon joining our team, your task will be to contribute to the resolution of operational problems by working collaboratively with your peers. To be successful in this role, your problem solving and customer facing skills will be important as you work with a wide variety of internal clients.
About You:
We are looking for applicants who have experience in a Microsoft Windows environment including Windows 10/11, MS Office Suite, Office 365. Furthermore, current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be useful experience for this role.
Excellent customer relationship, communications and interpersonal skills with prior experience in a similar customer service role. Basic knowledge of network technologies.
Experience with a ticketing system is an advantage.
From our side, we can offer you continuous opportunities to develop and progress your career, a great learning culture and working environment, flexible hours, a competitive benefits package and much more.
About Stantec
Stantec is a professional services firm. Our team of 26,000 global experts provides engineering, architecture, environmental, and project management services across all phases of the project life cycle.
We’re designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe.
From large-scale developments to challenging neighbourhood projects, we stretch across our global network to learn from others, offer our support, and gain new experiences along the way. So while we work to help the communities around us thrive, our own people thrive too.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.
At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.
