designer

designer Manchester, England

Oodle Car Finance
Full Time Manchester, England 60428 - 36048 GBP ANNUAL Today
Job description

L & D Design Creator

Manchester – City Tower

Competitive Salary plus Discretionary Company Bonus Scheme

Monday – Friday (37.5 hours per week) - hybrid working

Our perks

Hybrid working – you'll be able to split your time between working in the office and at home.

Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).

Paid sick leave – enhanced paid sick leave of up to 20 full days in a rolling 12-month period.

Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

Healthcare plan – free healthcare via Vitality for you and your family. You'll receive money back on health appointments e.g., dental, optical and more.

Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future.

Free breakfast, drinks, and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit.

Employee discounts – discounts you can access anywhere, anytime for all major shops.

1 day volunteer day per year – an opportunity to give back to the community each year.

Oodle – who are we?

Our mission is to be the UK's simplest way to find and finance a great value used car. We want to put car buyers back in control and make the car buying experience as simple, straightforward, and joyful as possible as car buyers deserve oodles of car buying confidence!

We are a team of 450 people located in Manchester, Oxford, and London. Over the past 6 years, we've supported 10,000's of customers on their car buying journey and know 2023 is shaping up to be another exciting year!


The Role

L & D Design Creator at Oodle Car Finance.

If you are passionate, driven and committed to providing a first-class customer experience then we'd love to hear from you!

Our Oversight Team at Oodle is looking to hire an L & D Design Creator who will develop and manage documentation to support our Operations Team. This specialist will be responsible for partnering with internal SME's to translate complex content, policies and processes to support the training of our Operations Team.

What you'll be getting up to:

The role will cover the following but is not limited to:

  • Write, publish and maintain high quality content including process guides, reference materials, talking points and training content
  • Partner with the Learning & Development Team to ensure content aligns with what is being taught in training programmes
  • Plan and deliver training content handover session to Trainers
  • Communicate with key stakeholders to ensure content aligns with regulatory requirements
  • Collaborate with Operational SME's to gain an understanding of processes within their areas and transform into content which can be trained to Operational colleagues
  • Keep up to date with new and emerging updates from the FCA
  • Periodically review training delivery and QA scores to evaluate effectiveness of the training content
  • Support with embedding a coaching culture within Operations
  • Support with delivery of training where required

You'll be a great fit if you have:

  • Experience of working in an FCA regulated environment
  • Experience of building end to end engaging training content
  • Ability to partner and collaborate with business stakeholders
  • A proactive approach and adaptable to change
  • Knowledge of key and relevant FCA regulations with a focus to create great customer outcomes
  • Ability to use Word, Excel, Power point and the internet
  • Excellent accuracy and attention to detail
  • Ability to prioritise, be organised and efficient

Hiring Process

Initial screening (30 mins)

Capability and values interview with a presentation (1 hour)

Our Values

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler's mind when making business decisions.

  • Embrace being human – empathy and diversity make us stronger
  • Strive for awesome – it's awesome when we do better every day
  • Everyone's a builder – we're in this together and we win as a team
  • Bravely honest – we're honest with ourselves and everyone else
  • Think customer – they're at the heart of everything we do

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.

designer
Oodle Car Finance

www.oodlecarfinance.com
Oxford, United Kingdom
Richard Gaskin
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Banking & Lending
Finance
2016
Related Jobs

All Related Listed jobs

Customer Support Advisor - Milton Keynes
Jobs 22 Milton Keynes, England Today

Communicate with customers through inbound/outbound calls, chats, and emails. Promote on-line digital applications to customers.

Digital Marketing Executive - Social and Email (Hybrid role)
Pauls Cycles East Dereham, England 24000 - 26000 GBP ANNUAL Today

Experience in a similar role, particularly social media strategy and email marketing. Youll play a central role in assisting with delivery of overall marketing

customer relations
R1 RCM Marquette, MI Today
Children & Families
Ackerman Pierce Yorkshire & the Humber Today

We are looking to recruit a Qualified Social Worker within a Children & Families Social Care Industry. Our client has a well-structure and organised...

Commercial sédentaire B2B (Paris)
Global Procurement Group Paris Today

VOS MISSIONS Bienvenue dans un job o lennui na pas sa place ! Au cur de la stratgie, vous participez activement la croissance du CA au travers dune gestion de projet commercial de A Z :...