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Job description

About us

cityprint is growing and we are looking for an enthusiastic, proactive and friendly addition to our small, fast-paced team.

We are a commercial print studio and part of a group which offers a significant range of products from garment printing to shop signs. You can expect:

• Relaxed atmosphere
• Casual work attire
• Regular social events

The role would suit a good all-rounder with fantastic multitasking skills. A typical day consists of a mix of marketing and sales, assisting customer enquiries, graphic design, print production and administration.

Your Role & Responsibilities

• Marketing & advertising the business through online and offline creative communications.
• Assisting customer enquiries from pricing, to best practice advice, managing expectations and delivering great reliable service.
• Graphic design for online, litho/digital/large format printing, visual concepts, and signage.
• Digital and large format print production inc. operating printers and finishing including trimming, creasing and laminating.
• Administration and record keeping of all areas of the business, from quotes to design briefs, stock management, pricing and sales, invoicing, file and assets management.

Your Key Skills

• Confidence, patience and the ability to influence clients are primary. This is a people-first business and we are here to help customers.
• Attention to detail. There are many aspects to each order from material to sizing, quantity to turnaround, etc. We strive to get it right first time, every time.
• Natural at problem solving. There is an opportunity in every issue and it’s yours for the taking. Our customers love that we understand this and we pride ourselves on consistently beating our competitors with the level of support we offer.
• Creative. It goes without saying!
• Organisation skills will go a long way when you have orders in progress, the studio is busy and the phones are ringing.
• Technical proficiency is essential. Everything we do involves processes including a range of software and machinery.

Your Experience

• Graphic Design – 1 year essential
• Working knowledge of Adobe Illustrator/InDesign, CorelDraw or Flexi Sign
• Print Production – 1 year preferred
• Administration – 1 year preferred
• Working knowledge of MS Office (We also use Google Workspace, MailChimp, Trello)
• Customer Service or Retail – desirable

Job Types: Full-time, Part-time, Permanent

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service (required)
• Graphic design (preferred)

Work Location: One location

Application deadline: 26/04/2023
Expected start date: 02/05/2023