Find More Than 10K+
United Kingdom Jobs

Design Lead - Supply Chain Transformation

- 2300033S)

Flexible hybrid working from home with a base at one of our offices in: London, Coventry, or Manchester.

Obsessed with customers, a Design Lead ensures that the voice of the customer, their expectations, needs and preferences, evidenced by process maps, are at the centre of digital product design.

Typically working in small multifunctional team(s) with diverse internal and external stakeholders (e.g. Category teams, tech & third-party suppliers), the Design Lead uses a variety of techniques (including customer research) to develop digital customer journey designs that delight our consumers.

In this exciting role as a Design Lead, you will be responsible for leading the creation of low-level systems design, transforming business and user requirements into system architectures (conceptual through to actual). This will encompass all parts of the supply chain systems landscape, across Food, General merchandise, and Clothing. You will also provide design leadership, management, and guidance to a team of design support analysts.

More About the Role:

• Leadership of design of supply chain digital products, founded on the needs and expectations of the end users & customers, balanced with deliverability and the needs wider transformation programme.
• Work with stakeholders to drive through and implement new aspects of processes to improve efficiency & end-user outcomes. A strong working knowledge of process helps build credibility & achieve buy in from senior stakeholders.
• Champion the voice of the end users & customer, organising and conducting process mapping sessions to inform concepts and validate designs, finding insights through analysis of results, and bringing stakeholders on the same journey.
• Lead and manage stakeholders and project/product teams through a user-centred design approach whilst balancing business challenges and strategic vision
• Driving adherence to customer experience and other related principles/standards in digital product design and delivery (e.g. accessibility, security, etc)
• Analysis of ‘as is’ processes to identify areas for improvement and produce recommendations / options.

What you Need to Know & Show

• Wide range of experience as a service, UX, product or UI designer ideally for a big brand /FMCG organisations
• Applies emerging trends in technological capabilities and/or work processes to current or new business conditions and pro-actively seeks opportunities to proto-type these and refine before deploying more widely.
• Expert skills with Blueworks & Visio or similar would be preferable.
• Builds collaborative relationships and gains agreement from stakeholders to support ideas; grow a community focussed on process driven improvements.
• Combines working knowledge of the business to inform process improvement decisions, identify opportunities and align ways of working.
• Design team leadership and management, including developing / coaching colleagues
• The ability to practice thought leadership and to advise stakeholders on how to best realise business, brand and digital experience goals through the creation of best-in-class user experiences

If being part of a hugely influential team and working for a fantastic Supermarket with a 150 year history wasn’t enough, you’ll also receive a host of great benefits, a competitive salary and a huge range of learning and development opportunities: Click here for more detail on our benefits: https://sainsburys.jobs/working-for-us/benefits/

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.

#LI-AJ2

Primary Location

GB-GB-London

Work Locations

Holborn Store Support Centre and Home Sainsbury's Supermarkets Ltd 33 Holborn London EC1N 2HT

Job

Logistics (Central)

Schedule

Full-time

Advertised Salary Competitive