Dental Receptionist - Full Time Norwich, England
Job description
Do you have what it takes to join our highly successful, expanding, fully private practice? We are looking for a Dental Receptionist to join our multi-award winning (4 years in a row!), friendly, highly motivated and hardworking team.
*Previous experience desirable but not essential as full training will be provided.
* A "Can-do" attitude is essential and positive mind set will lead to a successful new career.
* Full time position, 38hrs 25 mins a week
* 1 Sat morning a month, 1 in 4 (7.45 - 2 additional to above hours)
Monday - Friday, including some lates until 8.15pm and early starts 7.45am
The Candidate will:
* Have outstanding customer service skills
* Have excellent communication skills and telephone manner
* Hardworking, team player with excellent work ethic
* Able to use initiative and work well under pressure
* The ability to use and operate computer based systems
* Be willing to learn and progress
* Be professional, punctual, flexible, reliable and very well presented
Responsibilities:
* Diary management and appointment scheduling
* Monitor and action emails, both from patients and 3rd parties
* Handle incoming calls as well as outbound.
* Manage incoming enquires in a timely manner/meet deadlines
* Patient finance, applications and cash handling
* The ability to work in a fast paced environment.
Benefits:
* Excellent Salary
* In house incentives throughout the year
* Social and Team Building events throughout the year
* Progression and development
* Modern surgeries and dental software system
* Offsite subsidised parking provided
* Fabulous work culture and team ethos
Salary:
Dependant on position & experience, Salary ranges from £18,770 - £21,879 per annum
PLEASE COMPLETE THE PRE SCREENING QUESTIONS, IF YOU FAIL TO COMPLETE THESE YOU WILL AUTOMATICALLY BE REJECTED FOR THE ROLE.
Job Types: Full-time, Permanent
Salary: £18,770.00-£21,700.00 per year
Supplemental pay types:
- Bonus scheme
Application question(s):
- Why have you chosen to apply to Riverside Dental?
- What steps would you take to make sure the patients have a positive experience?
Work Location: In person
Application deadline: 31/05/2023
