Dental Receptionist

Dental Receptionist Livingston, Scotland

Newyearfield Dental Centre
Full Time Livingston, Scotland 10.56 - 12.04 GBP Today
Job description

An opportunity has arisen for a receptionist to join our professional and supportive team at Newyearfield Dental Centre in Livingston. Experience within working in a previous reception environment is required. However, a dental background is not required as full training will be provided by the practice. The job will be a part-time permanent position of 24 hours a week and will include working 4 days in practice Monday to Thursday. Working hours required are 7.45am – 2.15pm. We have a fabulous team of dentists and nurses who deliver a high quality of NHS and private treatments. The practice is fully computerised so IT skills preferred. We are looking for a reliable, flexible and friendly individual to join our team. Please apply within to [email protected] for the attention of April Muirhead Practice Manager. Rate of pay will be discussed after interview for the correct candidate. The closing date for this position will be 24/03/2023. If you have any further questions, please do not hesitate to contact April on 01506 417780.

Our reception team play a key role to continue the smooth running of our practice such as:

  • Greeting and welcoming patients into the practice
  • Scheduling appointments for patients or cancelling and rearranging if required
  • Call or contact patients to confirm appointments
  • Assist patients with the completion of necessary intake and medical forms
  • Inform patients about payment choices if applicable
  • Keep track of office supplies and, if necessary, place orders for additional
  • Take patient payments and prepare billing statements, among other fundamental accounting chores
  • Assure that client data is updated on a regular basis to reflect any changes that may occur
  • Answer phone calls, photocopying, and filling of general office duties
  • Collect data from patients, enters it into computer systems, and endeavours to make it available to dentist for use in doing appropriate examinations and diagnoses of patients’ health conditions
  • Protect the confidentiality and privacy of patients
  • Ensure that the reception area is clean and professional
  • Communicate with Dental Laboratories and hospitals on either patient or dentist behalf

Person Specification for Receptionist

· To have previous experience within working with the public and good customer service skills

· To be patient and remain calm in a stressful situation

· To have excellent verbal communication skills

· To have good time management skills

· Maintain a professional working environment

· To be able to work well with others in a team

· To be able to carry out tasks on a computer

· To be understanding and caring towards patients

· To follow instructions effectively and promptly

· To pay attention to detail

· To be motivated and willing to exceed

· Maintain a high standard of patient confidentiality

Job Types: Part-time, Permanent
Part-time hours: 24 per week

Benefits:

  • Free parking
  • On-site parking

Experience:

  • Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 24/03/2023
Expected start date: 03/04/2023

Dental Receptionist
Newyearfield Dental Centre

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