Dental Receptionist Newcastle upon Tyne, England
Job description
Beech Cottage Dental Practice requires a full time Dental Receptionist for our Gosforth Practice. We are looking for a self-motivated receptionist who is an excellent communicator, has an exceptional organisational skills ,a can do attitude and is a team player.
As a receptionist you will be working alongside another Receptionist, you will be the first point of contact for the practice, to all the patients in person , via phone and email. It is important that you are polite, presentable, and able to communicate with people at all levels.
It is a full time permanent position, Monday to Friday 8.30 am to 5.30pm ( 37.50 hours a week)
Job Role :
The job involves answering phone calls , booking and amending patient's appointments with dentists and hygienist.
Taking patients queries, assessing their needs and providing them with the appropriate solution in an empathetic manner
We have a dental software SFD for booking the patients. The experience of SFD is desirable but not essential as the training will be provided
The job role involves taking payments , adding them onto the software, taking patient's medical history, processing all the personal and medical records efficiently in timely manner.
Prior experience in dental surgery would be ideal but not necessary. full training will be provided.
As you will be working in patient facing environment and dealing with the sensitive personal information so we require a fully , clean enhanced DBS and satisfactory professional references for this job role.
Job Types: Full-time, Permanent
Salary: £10.42-£11.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Newcastle upon Tyne, NE3 3PP: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: Receptionist
Expected start date: 18/09/2023
