Delivery Van Driver
Job description
Parts Plus Van Driver
Reporting to the Centre Manager, the Van Driver is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers
Key activities will include:
Deliveries
- Check orders to be delivered with the notice – deal with anomalies and advise the warehouse team.
- Ensure all parts on the invoice are loaded efficiently and effectively onto the delivery van
- Complete the van sales delivery logs and whiteboard fully and accurately
- Gain authorised signatures and printed names from customers for all parts delivered
- Ensure that receipts or payments are received for al parts delivered
- Work with other colleagues to facilitate the efficient delivery of parts
- Drive in a safe and courteous manner within the law, at all times ensuring that the driver behaviour guidelines are followed
- Return cash credits to customers in line with current process found in the Operations Manual
Customer
- Have a full understanding of the Brand Values and USP to professionally represent the Brand
- Provide the highest level of customer service by providing a knowledgeable, courteous, responsive and efficient van delivery service
- Work with all departments to provide consistent excellent customer service experience
- As the face of Parts Plus maintain a professional and smart appearance at all times (including your delivery vehicle)
- Always act in a courteous and professional manner
- Report any customer complaints to the Centre Manager
- Check that all parts delivered match with the customer invoice
- Plan the most direct routes to meet customer requirements – share these with the team taking into account the delivery reference and customer priority
- Deliver and collect parts in an efficient and timely manner
Sales
- Achieve own sales targets through building excellent customer relationships
- Keep up to date with current and future promotional campaigns and offers and share marketing messages/promotions with customers on delivery routes
- Feedback to the Centre Manager any potential sales information gathered on the delivery runs
- Seek additional sales opportunities and work with sales colleagues to exploit them
- Ensure all van sales are logged on the appropriate systems
Systems and Processes
- Ensure compliance with business standards and processes, financial legal and ethical guidelines
- Handle all cash, cheque payments securely and in line with the cash handling policy
- Report any accidents or incidents immediately to the direct line manager
- Ensure that vans are maintained in a clean and roadworthy condition before each delivery
- Maintain driver’s log accurately and legibly
In order to be successful for the Van Driver position, you must:
- Hold a clean driving licence
- Have good English verbal and communication skills
- Be organised and efficient
- Be able to make responsible decisions
- Effective time keeping and time management
Skills you will require:
- Ideally 3 years’ experience within a similar role
- Good geographical knowledge of the area
- Affable and approachable demeanour
- Ability to use your initiative under pressure
Why Sandicliffe?
Sandicliffe is a multi-award winning family business with strong values, that has been thriving since 1948, that’s over 70 years of serving the East Midlands. We have approximately 450 colleagues and a turnover of over £300 million. Benefits available to our colleagues in addition to our generous salary packages include:
- Contributary pension scheme upon completion of probation
- Colleague discounts on new and used vehicle purchases, parts and servicing
- Eyecare & Wellbeing Centre
- Cycle to work scheme
- Sandicliffe Star reward and recognition awards
- Access to Sandicliffe’ s discount shopping portal with many high street retailers
- Charity fun days and activities
- Long Service recognition including additional holiday entitlement
- Monthly newsletter communications, to keep you updated on company activity
If this sounds like you, click ‘Apply’ to submit your application.
Job Type: Permanent
Salary: £23,028.20 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: On the road
