Delivery Manager - DID2148 London, England
Job description
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Type of role
Digital
Operational Delivery
Project Delivery
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Location
About the job
Benefits
Things you need to know
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Location
About the job
Job summary
Thank you for your interest in this exciting Delivery Manager role within our Digital and Information Directorate.
The Crown Prosecution Service (CPS) sits at the heart of the criminal justice system, working with partners to help keep the public safe. We deal with criminal cases at every level – including burglary, terrorism, domestic abuse and multi-million pound fraud cases. We also work across borders to tackle cybercrime, human trafficking and drugs smuggling, and use our powers to confiscate the proceeds of crime at home and abroad.
We are constantly adapting to the changing crime landscape and to wider issues affecting the criminal justice system and the country as a whole. So, for example, our current priorities include helping us improve how we engage with victims, witnesses and defendants, and facilitating wider international collaboration, as well as recovering from the coronavirus (COVID-19) crisis.
As we look to 2025, we’re also focusing on our organisational digital capability in a broader sense. This will span all five aims within our CPS 2025 Strategy, boldly embracing innovation and new ways of working.
The world is changing at a fast pace and so is the CPS, therefore we are looking to expand our digital delivery capability recruiting Delivery Managers across our internal, blended and/or supplier teams to helping us to achieve our 2025 ambitions, and ensure that the CPS continues to be supported by high-quality digital, data and technology expertise.
We would love to hear from forward-thinking, collaborative and proven experts who share our values and our passion for delivering justice to the public we serve.
Job description
As a Delivery Manager you will work as part of a team responsible for driving the CPS digital transformation agenda.
- You will be accountable for directing the delivery of one or more digital applications or service by leading a plan of work across the team.
- Build, maintain and motivate a team, ensuring there is an iterative plan to work towards the advancement of CPS Digital Capability.
- Manage risks, budgets and people.
- Be able to use a range of agile methodologies to monitor and forecast your teams work as well as create a motivating environment for them to thrive throughout the delivery lifecycle.
- Work independently interpret complex issues and use critical thinking and sound judgement to resolve a wide range of problems, removing obstacles and blockers that might get in the way of delivery.
- Ensure governance is adhered to at appropriate points in the project lifecycle, ensuring stakeholder relationships and senior support is in place.
- Accountable for leading agile meetings including stand-ups and facilitating related activity, you will Identify, develop and share best practice in this area becoming an advocate for agile practices
Person specification
The post holder should demonstrate a positive approach in keeping the whole teams' efforts focused on top priorities, managing the pace and tempo of delivery.
- Manage various dependencies across teams, departments and suppliers as a whole
- Promote a culture of following agile practices, ensure results are achieved on time whilst enabling innovation.
- Manage different phases of product delivery, contribute, plan or run.
- Lead the team through the phases of the delivery product life cycle, monitoring work against milestones, ensuring the teams and individual needs are considered when setting tasks and deadlines.
- Provide support and guidance when priorities are conflicting and be able to work with the team.
- Actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
- Leads discussions with technical and non-technical colleagues & suppliers and develops communications strategies to suit the audience as required. Share information as appropriate and check understanding.
- Effectively prioritise requests by taking into account needs of stakeholders, capacity & capability, presenting options to governance boards & senior stakeholders.
- Identify and monitor project risks, issues and dependencies. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies
- Capture, utilise and shares customer insight and views from a diverse range of stakeholders to ensure better policy and delivery
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Communicating and Influencing
- Making Effective Decisions
- Changing and Improving
We only ask for evidence of these behaviours on your application form:
- Delivering at Pace
Benefits
CPS is passionate about ensuring that we are a top performing organisation and a great place to work. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.
We want to ensure all our employees can thrive at work and home and offer a range of support to achieve a balance. This includes where possible, flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment, which means that where you work (i.e. a court, an office, or a remote setting such as your home) will be based on the kind of work you are undertaking.
This culture of inclusion is underpinned by our staff networks covering Disability, Faith and Belief, LGBTQI+, Race, Social Mobility alongside our Mental Health First Aiders Programme and Wellbeing Sessions.
CPS commits to offer its employees the following experience
- Impactful, purposeful work – making a difference to your local communities
- The ability to learn and grow, with access to the right opportunities and resources
- To care about your wellbeing
- To feel valued, trusted and included
We also offer the following range of benefits:
- Civil Service Pension
- Access to employee savings
- Cycle2Work scheme
- 25 days leave, rising to 30 days after 5 years’ service.
- 1 extra privilege day entitlement to mark the King’s Birthday.
- Competitive maternity, paternity and parental leave
- Flexible working and a family friendly approach to work.
- Childcare vouchers unless already registered with the Government Tax Free Childcare Scheme)
The CPS has also designed a range of Management Development Programme to support all Aspiring, New and Experienced Managers in developing the skills, behaviour and knowledge to build their confidence and capability. We strongly recommend that all new managers undertake the Manager Induction.
Things you need to know
Selection process details
The recruitment process will consist of an online application and interview. We recommend checking the candidate pack (below) for more details.
Application - CV Section (using the text boxes provided online)
You will not be required to upload your CV however, when submitting your application there is a ‘CV section.’ You will be required to provide information regarding your employment history.
You will need to demonstrate in this section how your personal skills, qualities and experience can fulfil the person specification and the essential/desirable experience.
The essential experience is the following:
- Demonstrable experience of managing Agile project delivery for digital projects, showing ability to maintain momentum and pace throughout software delivery lifecycle (SDLC)
- Demonstrable experience of proactively managing iterative digital project delivery plans (with dependencies) and reporting on project status.
Please see the candidate pack for Desirable experience.
Please note that it is the candidate’s responsibility to provide the specified application information in the requested format to ensure that they are considered for the post.
Application - Behaviour (using the text boxes provided online)
Also, you will need to address the core behaviour for this role in 250 word, using a STAR format.
- Delivering at Pace
Interview
Interviews will take place on: WC 22 May 2023
Your interview will be conducted online via Microsoft Teams. A member of our recruitment team will be in touch with further guidance. You should keep these dates free or notify us if you are not available. We will make every effort to accommodate you in your preference for dates; however, we cannot guarantee that they will be met.
The interview will be of a blended nature consisting of experience, behaviour and strength-based questions as listed in the advert. The strength-based questions will require natural responses from the candidates.
During your interview, you will need to address the Behaviours below (we recommend you use a STAR format):
- Communicating and Influencing
- Making Effective Decisions
- Changing and Improving
During the interview process, candidates will be asked to provide further evidence of their skills and Essential/Desirable experience (See the candidate pack).
The successful applicant will be required to secure DBS; to speed up this process; you should bring 3 forms of ID with you on the day of interview. Data gathered from unsuccessful candidates will be destroyed in accordance with our Data Retention Policy.
(If you are an internal member of staff, you will not be required to undergo DBS check as you will already hold this clearance)
Other
This is a full-time post. However, requests for flexible, part-time working and job share will be considered, considering at all times the operational needs of the Department.
Waiting List
Candidates who are recommended by the selection panel but not appointed to the current vacancy will be placed on a waiting list for 12 months and may be offered another post, should any further vacancies for a Senior Data Protection Compliance Advisor arise in CPS DID during this period.
Excess Fares
Please note excess fares will not apply.
Fair Processing Notice (FPN)
From April 2018, the CPS will provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview. These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance Number and date of birth - will be checked against the Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can demonstrate exceptional circumstances.
The Strategic Resourcing team in the CPS will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.
Current Civil Servants
Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;
Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.
Civil Service Commissioners
From April 2018, the CPS will provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview. These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance Number and date of birth - will be checked against the Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can demonstrate exceptional circumstances.
The Strategic Resourcing team in the CPS will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.
Feedback will not be provided until the vacancy is complete
If you are dissatisfied with the recruitment process and wish to make a complaint, please contact [email protected] with your concerns.
If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commissioners complaints page https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/
Civil Service Commissioners Recruitment Principles can be found here –
https://civilservicecommission.independent.gov.uk/recruitment/
Details of the Civil Service Nationality Rules are located at:
https://www.gov.uk/government/publications/nationality-rules
Candidates will be subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
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