Delivery Drivers Assistant Stoke-on-Trent, England
Job description
Position: Delivery Driver’s Assistant/Demonstrator
Hours: 9:00am to 5.00 pm Monday to Friday
Type: Permanent, Full-time
Salary: £21,000 per annum plus company bonus (circa £25,000 pa)
Area: Stoke-on-Trent and surrounding areas.
Main Purpose of the Role:
Ableworld, due to the growth of its business, is seeking to recruit a Delivery Driver's Assistant who will be responsible for supporting the Driver with deliveries. This position is available for the Stoke-on-Trent and surrounding areas. The ideal candidate must be willing to carry out demonstrations of power chairs, mobility scooters and other mobility equipment ordered by the customers in their homes or nursing homes. This role is unlike any typical delivery driver's role, as you will also be involved in installations of the equipment and products.
If you are interested in assisting our customers with their deliveries and thrive in a customer service environment, we welcome you to contact us. Our team is tightly-knit, friendly, and dedicated, and we will provide you with comprehensive training to ensure your success. We offer in-house training on all our products and practices, so you can be confident in your abilities to serve our customers.
Duties will include:
· Transferring stock between stores, making deliveries to customers, promoting a high level of customer service in a polite and professional way, and completing required paperwork on a tablet for customers, stores, and Head Office.
· Responsibility for demonstrating products to customers in their homes and care homes. This involves being knowledgeable about the products and being able to explain their features and benefits in a clear and concise manner. The successful candidate will need to have excellent communication skills and be able to build strong relationships with customers.
· Ensuring all deliveries are made in a timely and efficient manner, while also providing excellent customer service. The successful candidate will need to have a clean driving license and be able to navigate their way around the local area.
· Completing required paperwork on a tablet for customers, stores, and Head Office. This involves ensuring that all paperwork is completed accurately and in a timely manner. The successful candidate will need to have excellent organisational skills and be able to work well under pressure to meet tight deadlines.
Skills and Experience:
· Someone with a mature and responsible outlook on life who enjoys interacting with people of all ages. The ideal candidate should be energetic and flexible in their approach to work, as this is a varied role that requires adaptability and willingness to take on new challenges.
· A confident communicator with an enthusiastic and positive manner is also essential for this job. The successful candidate must have excellent customer service, organisational, and problem-solving skills to ensure that customers are satisfied and their needs are met.
· At ease using technology, especially a tablet, to complete the required customer form is an added advantage. The candidate should be comfortable with using technology and willing to learn new systems and processes.
Company
Ableworld is a well-known name in the country's Mobility and Stairlift retail industry. The company has earned its reputation by being ethical in its approach and providing excellent customer service. Ableworld has become the No1 leading retailer in this sector by consistently keeping its prices low and affordable for all its customers.
The company also takes pride in its diverse workforce, which includes people of all ages and has even encouraged some to return to the workplace, providing them with opportunities to contribute to the company's success and growth.
At Ableworld, the focus is on the customer, and the company takes every measure to ensure that its customers are satisfied with the products and services provided. The company's success is a testament to its commitment to ethical business practices and customer satisfaction.
DBS Check: A DBS disclosure will be required for this position (for which Ableworld will meet the cost).
A driving licence is essential for this role to cover for holidays or sickness.
We will Offer You:
We believe that by providing our employees with a comprehensive package that includes training, competitive compensation, and performance-driven bonuses, we can create a workplace culture that fosters growth, innovation, and excellence. We are committed to investing in our employees and providing them with the support they need to succeed in their roles.
Employee Benefits
As an employee of our company, you are entitled to a range of benefits that we believe will make your experience working with us more enjoyable and rewarding. Here are some of the benefits that we offer: -
Paid Holidays:
We offer 5.6 weeks of paid holiday per year, which includes bank and public holiday allowance. This entitlement increases with your length of service.
Birthday Off:
Once you have completed two years of service, you are entitled to take your birthday off as an extra day of paid leave.
Company Pension Scheme:
We offer a contributable company pension scheme to all our employees, helping you to save for your future.
Staff Uniform:
We provide a staff uniform to ensure that you look professional and feel part of the team.
Store Discount:
As an employee, you are entitled to a 20% discount on all items in our stores.
Confidential Counselling and Advice Line:
We understand that life can be difficult at times, so we offer a 24/7 confidential counselling and advice line that you can access any time you need support.
Company Events:
We hold regular company events throughout the year to celebrate our successes and bring our employees together.
Cycle to Work Scheme:
We encourage our employees to be environmentally conscious and offer a cycle to work scheme, allowing you to purchase a bike at a discounted rate and pay for it through your salary.
We hope that these benefits demonstrate our commitment to our employees and make your experience working with us a positive one.
To apply:
Please submit your application as soon as possible. Our recruitment team will review your application and be in touch should you be selected for further consideration.
Thank you for your interest in our company and we wish you the best of luck in your job search.
Job Types: Full-time, Permanent
Salary: £21,000.00-£25,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: DriversAssist.Hanley
