Job description
Customer Delivery Operative (Driver) £28,500 salary per year
Customer Delivery Operative, full time, Great Barford, Bedfordshire
Do you want to join a team that is transforming customer experience in a growing industry? Do you have experience of providing excellent in-person customer service and delivering goods to customers? If so, we want to hear from you!
THX are the tool hire experts for specialist contractors. Helping our customers thrive through delivering an unparalleled hire experience to mechanical, electrical, drylining, HVAC and SFS specialists since 2006.
In this role you will:
- Take pride in being responsible for ensuring customers receive the hire equipment they have ordered, or collected, on time and in a positive, friendly manner
- Ensure we meet our target of 98% on time delivery
- Resolve problems promptly, communicating with customers and colleagues as needed
- Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
- Follow safe working processes while driving and loading/unloading
- Communicate with colleagues in other departments to ensure customer requirements are met
- Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
- Raise issues and opportunities to improve the THX operations
- Identify sales opportunities while travelling and report these back to the sales team.
It is essential that you have:
- Experience of providing excellent customer service
- A valid, clean UK Driver’s licence for manual vehicles
- Experience of driving and delivering goods
- Familiarity with IT and navigation systems.
Our shifts are from 5.30am to 4.00pm and 6.00am to 4.30pm, Monday to Friday, and sometimes overtime is required to meet customer needs.
We have a friendly environment where the rapid growth of our business means we support the development of our talented people. We also offer a range of benefits including competitive salaries, 25 days holiday (plus Bank Holidays) company pension, free food and drink facilities. For further information about working at THX, please visit our website here https://thxuk.com/careers/
NO AGENCIES PLEASE.
Job Types: Full-time, Permanent
Salary: £28,500.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person