Job description
Role Priority:
The Delivery Driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to the company?s customers. Driver will represent the company in a highly professional, safe, and cost-effective manner that complies with DOT and other applicable regulations.
Role Responsibilities:
- Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items, and verifying the accuracy of shipping papers.
- Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers? needs.
- Document delivery, accuracy, and receipt of orders by the customer according to company directives; report any discrepancies to company.
- Maintain and monitor truck maintenance and driving record requirements; maintain required documents for safety, security, and quality processes.
- Maintain a safe driving record free of violations.
- Follow company policies and procedures (including safety initiatives and guidelines).
- Perform occasional warehouse and counter duties.
- Other duties as assigned.
- Inform customers of new products and services that can increase customer satisfaction and sales.
- Maintain communication with company during deliveries to ensure any updated instructions are received.
- Increase customer satisfaction by collecting information and feedback on service, and resolving complaints per company policy; communicate information back to the company.
Equipment Used:
- Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind.
- Safely operate forklifts and other warehouse equipment as required.