Job description
About Natoora
We are a fast-growing company with a clear mission: to revolutionise the food system.
With hubs in London, Paris, Milan, Barcelona, New York and Los Angeles we’re creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, farmers and producers.
From the way food is grown, reared and produced to how it gets into kitchens, we’re breaking down barriers built up by the industrial system and sparking a grassroots movement for a better future of food. This is your chance to be a part of it.
About the Job
As Service Delivery Associate, you'll be an ambassador for our food system revolution, working independently while on the road with the support of a committed, dynamic team back at base. Care is at the core of everything we do, from the way we handle produce in the warehouse to the opportunities we create for our people. Through our training programme, you’ll have the opportunity to climb a clear growth path, with weekly sessions covering Product, cross training and language. If you’re keen to learn, we’re here to share our knowledge. Over 95% of our management are promoted from within - our aim is that you will follow in their footsteps, develop a passion for the work we do and thrive in our close community.
Shifts start between 4 am and 6 am, 5 days a week on a rotation basis including weekends and bank holidays. Flexibility is a must.
Responsibilities
- Providing doorstep customer service
- Multi Drop deliveries around central London and surrounding areas using a 3.5 tonnes van
- Providing good communication between clients and company
- Assisting warehouse duties whenever required including loading the vans
- Maintaining a clean and tidy van
- Filling the appropriate weekly documentation
You
- You are able to work under pressure, maintaining accuracy, and keeping deadlines in a time-constrained environment
- You are able to interact with customer and other departments to help deliver a better service to customers - good standard of English, both written and verbal
- You are willing to learn about client needs, products, and operational procedures
- You are able to identify opportunities for process improvement
- You have a clean driving license
- You have previous experience as delivery driver - preferable
Perks
- Performance-related bonus - up to £250 per month
- Natoora produce at a significant discount
- Your birthday off*
- Lunch
- Referral bonus - £250 when the referred candidate completes the probation period
- Once you’ve hit the 6 month mark
Email [email protected] with your CV and tell us why you want to join the team
Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.