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• Job Type:Contract

Posted 2 days ago

Job Description:

Job Summary:

Notes: Hybrid Schedule - Tuesday / Wednesday / Thursday in the office

Summary:

• We’re looking for multiple individuals who are passionate about training facilitation. Our goal is to provide effective and comprehensive functional and technical training to our global Employee Experience teams, so they can provide the very best care and support to our Client colleagues worldwide.

• This is an incredible opportunity to support a transformational moment within the People team as we launch Workday and leave a lasting impact.

Description:

• We directly impact the employee experience every day by providing expert care and support to all Client employees around the world. We want employees to feel valued, connected, developed and cared for.

• We’re looking for someone who is passionate about Human Resources and specializes in topics related to employment such as benefits, compensation, personal data, HR systems and web tools while keeping privacy in mind.

• Facilitates live and virtual classes to create the most effective and efficient experience for functional knowledge, systems, tools and resources.

• Delivers functional knowledge training for programs and services such as Time Away, Employee Data Administration, Health Benefits, Employee Services, and Financial Benefits, and more.

• Delivers technical training for systems, tools and resources such as Workday, ServiceNow, IVR, Chorus and Box.

• Evaluates training progress for each trainee and makes recommendations when adjustments are needed to accommodate different learning styles or supplemental training needs.

• Ensures data is properly staged and prepared for hands-on assimilation training.

• Maintains training schedule to ensure trainees complete training within the expected timeframe. Sends training schedule out in advance including iCals and any schedule requirements. Keeps the business informed on cohort start dates and progress.

• Provides updates, feedback, and creative solutions for improving team resources, knowledge articles and business processes. Proactively brings recommendations and

• solutions to leadership. Effectively capture outstanding questions and partner with SMEs to ensure content is accurate and up to date.

• Exercises discretion and judgment to determine an appropriate course of action for training and resource-related activities.

Key Qualifications:

• Fluent in English

• You ideally have experience with Workday and ServiceNow knowledge or have experience with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)

• You must be working on-site in either our Austin, Cork, or Singapore campuses

• Strong people skills - approachable, flexible and thoughtful

• Maintains a positive, empathetic and professional approach in interactions with People Functional teams who reach out for support with a sense of urgency

• Strong verbal and written communication skills. Ability to make proper judgments in handling complexity & ambiguity. Ability to deliver clear & concise guidance to the audience

• Strong organizational skills, ability to multi-task and prioritize work to execute and meet the needs of the business

• Ability to establish and foster trust with global partners

• Thinks clearly and strategically to anticipate the needs of the business, prepare training plans and resources, and elevate the employee experience

• Strong attention to detail and follow through

• Collaborative and develops strong partnerships across teams

Education And Experience:

• BA/BS or equivalent experience in Human Resources preferred

• Minimum of 2 year's experience in training and/or instructional design

• Works on problems of moderately diverse scope where analysis of situations or data requires a review of a variety of factors

• Exercises discretion and judgment to determine an appropriate course of action

• Builds productive working relationships internally and externally

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.