Job description
- DEBT COLLECTIONS AGENT (MORTGAGE)
- £22,000-£24,500 (DOE) + BONUS (UP TO 7.5%)
- PERMANENT
- 100% REMOTE WORKING (ANYWHERE IN THE UK)
*** PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 26TH JUNE 2023 WITH NO FLEXIBILITY ***
*WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY:
- Telephone based B2C Arrears Collections experience
AND
- Experience in working in an FCA regulated environment
Our client is seeking confident, empathetic communicators to join their rapidly expanding business. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside a small amount of Administration.
What’s in it for you?!
Our client has implemented vast changes in all that they do. This has resulted in a hugely positive response in an employee satisfaction survey!
Some of their benefits include:
- Fully Remote working (No need to attend the offices. You can live anywhere in the U.K)
- All I.T equipment supplied
- Employee Well-being hub
- Full remote training
- Up to 7.5% annual bonus
- Frequent staff incentives which include high street vouchers
- Employee assistance and welfare programme
- Private healthcare
- Subsidized gym memberships
- Annual awards
- PROGRESSION!
The hours of work are Monday to Friday 9am -5.30pm with 1 hour for lunch.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Job Types: Full-time, Permanent
Salary: £22,000.00-£24,500.00 per year
Benefits:
- Company car
- Company pension
- Life insurance
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Remote
Reference ID: lap
Expected start date: 26/06/2023