Debrief Operative Cardiff, Wales
Job description
- Contract Type: Permanent / 34 Hours Per Week
- Salary: £10.42ph
- Location: Cardiff Depot, Wentloog Road, Rumney, Cardiff, CF3 2ER
- Days of Work: Monday - Friday
- Hours of Work: 2pm - 9.30pm
Join us on our journey as we aim to be the UK’s leader in sustainable delivery, whilst ensuring our customers continue to receive a world class service.
You will be in a busy and fast paced business, with a turnover of £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
Working in a safe, supportive and friendly environment, you are trusted to do your job well and meet the high standards expected from the team, enjoying working as part of a team and putting smiles on each and every one of our customers' faces.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
We understand the needs of our employees so we offer stability through permanent contracts, guaranteed hours and the ability to increase your earnings with overtime paid at premium rates. You can plan ahead whilst also building a career with us.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
As a Debrief Operative your key responsibilities will include;
Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's
Assisting drivers with locating addresses and providing delivery instructions
Assisting customers and providing excellent customer service
De-brief of drivers ensuring processes are followed correctly
Reporting and logging damaged hand held devices called Saturn's so these can be fixed without delay
Ensuring contractor paperwork is completed
Basic administrative duties
To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
Carry out such other duties as may reasonably be requested by the Management or the Shift Manager.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
What we’re looking for:
Passion and self determination
Eye for detail
Organised
Ability to work under pressure
Flexibility and adaptability to work across various areas of the warehouse if required
Full training, uniform and PPE is provided
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Health Kiosks visiting every location
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
