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Job description

TMS Motor Group are an established and successful company currently seeking to recruit a highly professional Weekend Receptionist for their Leicester Volvo site.

This a permanent part-time position for weekends only

In this role, customer care will always come first to you and you will take the time to talk to people, building a genuine rapport to ensure a smooth and efficient introduction to the sales and service team. A real people person, you should come across as effortless and genuine when talking to our customers, putting our customers’ needs at the heart of absolutely everything you do focusing on delivering industry leading standards of customer care and satisfaction at all times.

You will play a full and active part in the day to day running of the dealership. Your responsibilities will include handling telephone enquiries, welcoming customers to the dealership, ensuring they are directed to the correct member of staff – ensuring they are offered refreshments, maintaining customer facing areas and other general administrative duties. You will be highly organised and conscientious; you will remain calm and in control at all times.

With previous experience in a customer service or reception environment you need to be accurate with superb attention to detail and possess the confidence and communication skills that inspires trust in both colleagues and customers.

Working hours will be Saturday 8.30am – 5pm & Sunday 11am – 4pm

Benefits:

· Annual Leave Increased To 12.5 Days (Plus 8 Bank Holidays)

· Contributory Pension Scheme

· Private Medical Insurance After 3 Years’ Service

· Life Insurance After 3 Years’ Service

· Discounted Car Purchase Scheme

· Discounted Service/Parts/Bodyshop Scheme

· Staff New Car Scheme

· Manufacturer Training and Development

· Staff Referral Scheme - £250 for referring an applicant who we employ and completes their 3 month probationary period

· Birthday and Year End Gifts

· Mental/physical health and wellbeing support via the BEN charity

Job Types: Part-time, Permanent
Part-time hours: 12.5 per week

Benefits:

• Company pension
• Employee discount
• Life insurance
• Private medical insurance

Schedule:

• Weekend availability

Experience:

• Receptionist: 2 years (preferred)

Work Location: One location

Reference ID: TMS-130