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Job description

Are you a dog lover who is comfortable around all breeds and loves being outdoors in all weather?
Do you have driving experience and great customer service skills?

If so, we have an exciting opportunity for you at Bruces Ditchling!

We are currently recruiting for a Full time Carer Cover Driver from the Ditchling area to join our team.

About us:
At Bruce’s we unleash happiness and enrich dogs’ lives.
Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in dog.
Our founder, Bruce Casalis, sits on the board of directors for the Pet Industry Federation and has acted as an advisor for the likes of DEFRA, Dogs Trust and RSPCA.
Our expertise means that we allow dogs to be dogs, and everything we do is dog-first.
Dogs are our moral compass.

About the role:
We are looking for a reliable, trustworthy and motivated full time Carer Cover Driver who will love being surrounded by dogs. Caring for their safe and healthy transportation to and from our Day care in Ditchling and provide our customers with outstanding service for our customers. You will also be responsible for providing our day-care dogs with in field enrichment during their day with us.

Our cover drivers are an essential part of our team at Bruce's and your day will be a varied one with helping to look after dogs in the field to often being required to cover routes to collect and drop off our customers' dogs.

This is a client facing role so you must be well presented, well spoken with good English and outstanding communication skills.
Please note that a DBS is required and you must have a full clean UK licence as our company vehicles are manual.

Key responsibilities:

• Collecting and dropping off the dogs using the Bruce’s doggy buses
• Maintaining a clean, comfortable and hygienic doggy bus. Including the doggies who travel in them- bathing, washing and toweling the dogs down prior to drop off especially when it's muddy!
• Supporting the Carers in maintaining our fantastic farmland site
• Supervising and providing mental and physical stimulation for the dogs, including: playing with dogs, walking dogs, supervising dogs swimming in the pool and being attentive too nervous or fearful dogs.
• Monitoring dog behaviour, disengaging unwanted behaviour as well as notifying team and manager
• Liaising clients that may visit the Day Care Centre
• Interacting to customers that drop off and pick up their dog from the Day Care Centre.
• Delivering the weekly engagement plan by following the brief given by managers. This also requires using your initiative but never at the cost of the dog’s safety or dog to Carer ratio.
• Cleaning and maintaining the indoor areas, outdoor areas, office, pools, agility equipment.
• Ensuring a safe and clean environment in both the fields and cabins. This is not limited to taking out rubbish and cleaning up after the dogs.
• Taking pictures of the dogs in each of the fields using cameras owned by Bruce’s Doggy Day Care, uploading them onto albums in the CRM and tagging the individual dogs in photographs to be sent to customers.

Why work for us:
It goes without saying you will have lots of dogs to cuddle and play with.
If you have your own dog they can come to work with you for FREE - providing they comply with our happy play policy.
At Bruce’s we’re always striving to learn more about dogs and our staff receive training from our expert dog trainers as well as ongoing personal development with our Learning and Development partner.

Our benefits don’t stop there:

• Subsidised Muck Boots and free uniform
• Working in an idyllic, rural location
• Employee Rewards and Recognition programme
• Membership to LifeWorks, the world’s largest employee assistance programme
• Membership to Bravo Benefits our benefits platform to include cycle to work, retail discounts and loads more
• Pension contributions

Job Types: Part-time, Permanent
Part-time hours: 43.5 per week

Salary: £10.42 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ditchling: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to work outdoors in all weather?

Experience:

• Commercial driving: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: Cover Wallington