Data Services Administrator Plymouth, England
Job description
It's no secret that we're an ambitious firm and our vision and our culture truly reflects that. At the heart of this is an outstanding client experience, something that Womble Bond Dickinson prides itself on, and it's something that we've become so well known for. WBD Advance is an essential part of our business made up of over 70 paralegals and legal executives, project managers, data analysts and client support specialists. They use flexible resourcing and time-saving technology to deliver a high-quality, cost-effective service for a range of large scale projects.
WBD Advance's dedicated Client Support Services team are now on the lookout for a Data Services Administrator to join them in Plymouth.
What will you be doing?
The Client Support Services team has responsibility for administrative support and the production of regular and on-demand reports within WBD Advance, acting as the first point of contact for all such queries. The team works with internal and external clients to satisfy all of their MI and reporting requirements.
You and the team will be responsible for providing bespoke reporting, using the latest in legal technologies and platforms. You will be required to work on your own reporting portfolio, where you will be responsible for submitting reports by set deadlines, identifying and correcting any missing or corrupt data from various sources and systems, providing analysis and answering queries of your reports and considering process improvements where they might be applicable.
So what are we looking for?
You'll ideally have previous reporting and admin experience, and whilst experience in a legal environment would be an advantage, it is by no means essential. What is essential are good IT skills (including MS Word, Excel, Outlook and case management systems), excellent communication skills, great attention to detail and statistical analysis skills.
What makes it great to work here?
We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!
As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns.
Through our ED&I initiatives we create an environment in which difference is valued. We have an Equity, Diversity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about ED&I at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page.
We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.
