Data Protection Analyst London, England
Job description
Permanent
London (Hybrid)
Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.
The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.
We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.
The Role
We have an exciting opportunity for a confident, proactive, analytical Data Protection Analyst to join our Global Data Protection Team.
The Data Protection Team consists of our Global DPO and our Global Data Protection Manager. This role will report into the Global Data Protection Manager (DPM).
The successful candidate will also work closely with a wider team of varied stakeholders in the business including the Legal team, Cybersecurity team, Risk team, Information Security team, Product/Proposition teams, our CTOs, Marketing team and other key functions relevant to data protection.
Key Responsibilities:
- Maintaining the companies Record of Processing Activities (ROPA) register and coordinating any new ROPA entries.
- Collating KPIs from around the business on data protection activities, e.g., data subject requests.
- Administration and management of the DPIA and data breach registers and other data protection documentation, forms, and Excel spreadsheets.
- Creating slide decks and dashboards for committees
- Maintaining and managing the team's mailbox triaging and responding to queries.
- Drafting, reviewing, maintaining and monitoring data protection group level processes.
- Supporting the DPM with reviewing Data Processing Agreements and Sharing Agreements escalated to the Data Protection Team.
- Creating and delivering training.
- Conducting data protection related research and drafting related guidance notes, checklist, and templates to support the operationalisation of data protection requirements by the business
- Building and maintaining close relationships with the Data Protection Team’s key stakeholders
Knowledge, skills and experience required:
- 1-3 years of experience with data protection required
- Experience in online technologies required
- Experience working with Microsoft tools in particular, Excel and PowerPoint is required
- Experience in working for a B2B company is desirable but not mandatory
- Experience in working for a global company is desirable but not mandatory
- Preferred education: Law degree, computer science or a related area to data protection. We will consider non degree applicants who can demonstrate solid work experience and skills mentioned above
- Additional qualifications: data protection training course and/or certificate in data protection with BCS, PDP, or CIPP/E or any similar data protection practitioner certificate
- Passionate about data protection and building a culture of data protectionExcellent computer skills are a must, in particular, Excel and PowerPoint
- Excellent analytical skills, the ability to analyse data for patterns and trends and present findings in a professional manner
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at [email protected]
We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.
