Labor Specialist & Data Manager

Qualifications:

• Bachelor’s degree with a major in technology, or a related field. The program of study shall have emphasized skills in the technical aspects of software. Advanced degree preferred.
• Three (3) or more years experience in software technical support, HRIS experience preferred.
• Advanced knowledge of Microsoft Office Suite products and business application software.
• Excellent oral and written communication skills.
• Good organizational skills with critical attention to detail and accurate record keeping.
• Ability to work collaboratively with diverse individuals at various organizational levels.

Summary

Coordinates and promotes employee utilization of Human Resources Information Systems (HRIS) and all electronic systems used by personnel, to include providing introductory and ongoing training and support in the use of the software; Acts as liaison between ASD and the vendors; and Develops resources to support users and distributes them regularly to staff and administrators.

Essential Duties and Responsibilities

• Develops presentations for staff training on all human relations software systems, to include HRIS systems, staff evaluations, safety, attendance management, Pennsylvania Department of Education reporting and training programs; and any/all other programs affiliated with employment.
• Plans a calendar of training with offerings at a variety of times to meet staff/administrator schedules and knowledge and skill levels in Human Resources Information Systems.
• Interacts with users providing first-line technical support and communication.
• Collaborates with the Office of Financial and Operational Services and Technology Department to ensure communications and programming details are disseminated.
• Prepares reports and system data information, including student management systems, as requested and required.
• Ensures that users’ concerns are addressed quickly and effectively by characterizing the problem and consulting with software provider when necessary.
• Updates staff and administrators regarding problems/resolution.
• Develops “On-line Tips” and makes them available to staff.
• Develops Human Resources Information Systems trouble-shooting guide.
• Coordinates the implementation of new software modules.
• Develops user and training manuals
• Supports the Office of Financial and Operational Services and the Office of Performance Management, Equity & Accountability through data mining and data analysis as needed.
• Exports data to, creates, maintains, and supports Access Databases.
• Maintains accurate records of calls, response timelines, training rosters, etc
• Researches information and acquires skills to ensure full utilization of Human Resources Information Systems software
• Performs such other tasks and assumes such other responsibilities as may be assigned or delegated by Chief of Talent Management and Labor Relations or Superintendent