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Insurance UK are responsible for the manufacturing, sourcing and supply of insurance products and services for HSBC UK, first direct, M&S Bank and Commercial Banking, with external distribution for a number of product lines under both the HSBC and other brands.

The Data Management Analyst will help to manage the architecting and delivering of various data and information management solutions for Insurance UK (INGB) to help towards achieving its strategic, transformational and operational objectives. The Data Management Analyst will work with different business functions to support the group data strategy and will assist them in realising their data management needs. This role will be required to work with Insurance UK Business stakeholders as well as Group Data Governance and IT Teams.

In this role, you will:

• Influencing and negotiating the development and maintenance of new and existing insurance products and services with internal and external stakeholders.
• Planning and prioritising activities to ensure delivery in line with agreed objectives – individual and business.
• Continual assessment, identification and implementation of opportunities for product improvement and mitigation of risk.
• To analyse, monitor and evaluate key business metrics (profit, brand, resource, cost, performance) which support initiatives to achieve improvement for the customer, stakeholders and shareholders.
• Building and maintaining trusted relationships with key internal and external stakeholders across the full product journey, including but not exclusive to; product design and propositions, marketing, distribution, retention, procurement, business performance, Wealth, Group Insurance, Underwriting, Claims, servicing and Global Functions; Legal, HR, Risk, Compliance and Finance.
• Contributing to enhancements of the wider team.
• Continual assessment, monitoring and reporting of the operational risks associated with the appropriate delivery of new products and initiatives, maintenance and assessment of existing product or exiting of products/relationships, taking account of but not exclusive to; changing economic or market conditions/legal and regulatory requirements/operational procedures and restructuring/ new technology/internal audits.
• Deliver fair outcome for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

• Experience in either insurance products, financial services product management, distribution, change, marketing or processing is essential.
• Strong relationship building skills would be advantageous.
• Confident communication and stakeholder management skills across various channels and levels.
• Strong planning and organisational skills are essential
• Good analytical and problem solving skills are essential
• Be adaptable and flexible to change
• Possess the ability to manage conflicting priorities with challenging timescales
• Strong numeracy skills would be advantageous

The base for this role could be flexible in either Fareham or Bristol with hybrid working arrangements available.

You’ll achieve more when you join HSBC.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.