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Job description

As an organization, we are united in our responsibility to create healthier futures.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
• Execute administrative tasks critical to the progression of patients through the Program
• Ensure data integrity
• Act as a liaise between other members of the team
• Handling faxes (incoming/outgoing) accordingly and timely
• Labeling and attaching documents to the CRM
• Ability to cover various shifts
• Ad hoc duties as assigned

Minimum Skills, Knowledge And Ability Requirements

• Knowledge of medical terminology an asset
• Ability to work autonomously
• Ability to provide assistance to team members during periods of increased workload
• Ability to recognize and question abnormal data and escalate if need be
• Ability to foresee and adjust scheduling and adjust workload
• Strong analytical skills
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Excellent computer skills
• Minimum 2 years experience in a similar administrative or data entry role
• Experience with the Sales Force software (or experience with a CRM system) an asset
• Experience with the faxing software (MyFax or Right Fax) an asset
• High School Diploma or Post Secondary schooling preferred
• Technical vocational training or equivalent combination of experience and education
• 2 years directly related experience

Job Type: Full-time

Salary: £34,000.00-£38,000.00 per year

Benefits:

• Company pension

Schedule:

• Day shift

Ability to commute/relocate:

• London, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person