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Job description

Key Responsibilities

· Inputting a vast amount of data from other offices in the UK and Head Office

o Registering new donors and putting payments in against their records

o Putting them in a batch and sending out confirmation through email or post and approving this if gift aid applicable

· Checking and verifying Gift Aid Declarations for new and existing payments

o Scan documents Upload scanned documents to donor records in regard to Gift aids

· Doing reversal of payments if donations do not have a genuine Gift Aid declaration.

• Good telephone manner, experience with inbound and outbound call (desirable)
• You will be the first point of contact and will need to answer phones and transfer the calls to the correct department.
• Dealing with sensitive information
• Responsible for dealing with donations over the phone and from visitors to the office
• Reception duties: meeting and greeting visitors to the premises and answering visitor inquiries about the business, directing them to the correct staff member.
• Liaising with other offices and contractors in the premises
• Sort and distribute mail to the departments upon receipt, post mail out at the end of the day as and when required.
• Respond to email enquiries
• Prepare meeting room prior to meetings and make arrangements for refreshments.
• Additional Ad hoc duties for the senior Admin
• You will need to be available for weekend work either a Saturday or Sunday (2 main campaign periods only)
• During 2 main campaign periods in the year, you will be expected to answer calls out of hours which will be diverted to a designated mobile.
• Health & Safety Duties (Training will be provided)

Skills/ Experience

· Attention to detail

· Accuracy

· Experience working in an office/ admin duty

Job Types: Full-time, Part-time, Zero hours contract
Contract length: 12 months
Part-time hours: 40 per week

Salary: £20,000.00-£22,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Flexitime
• Sick pay

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday

Ability to commute/relocate:

• Bradford: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 02/03/2023
Expected start date: 06/03/2023