Job description
Key Responsibilities
· Inputting a vast amount of data from other offices in the UK and Head Office
o Registering new donors and putting payments in against their records
o Putting them in a batch and sending out confirmation through email or post and approving this if gift aid applicable
· Checking and verifying Gift Aid Declarations for new and existing payments
o Scan documents Upload scanned documents to donor records in regard to Gift aids
· Doing reversal of payments if donations do not have a genuine Gift Aid declaration.
- Good telephone manner, experience with inbound and outbound call (desirable)
- You will be the first point of contact and will need to answer phones and transfer the calls to the correct department.
- Dealing with sensitive information
- Responsible for dealing with donations over the phone and from visitors to the office
- Reception duties: meeting and greeting visitors to the premises and answering visitor inquiries about the business, directing them to the correct staff member.
- Liaising with other offices and contractors in the premises
- Sort and distribute mail to the departments upon receipt, post mail out at the end of the day as and when required.
- Respond to email enquiries
- Prepare meeting room prior to meetings and make arrangements for refreshments.
- Additional Ad hoc duties for the senior Admin
- You will need to be available for weekend work either a Saturday or Sunday (2 main campaign periods only)
- During 2 main campaign periods in the year, you will be expected to answer calls out of hours which will be diverted to a designated mobile.
- Health & Safety Duties (Training will be provided)
Skills/ Experience
· Attention to detail
· Accuracy
· Experience working in an office/ admin duty
Job Types: Full-time, Part-time, Zero hours contract
Contract length: 12 months
Part-time hours: 40 per week
Salary: £20,000.00-£22,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Flexitime
- Sick pay
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Bradford: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 02/03/2023
Expected start date: 06/03/2023