
Data and Analytics Director London, England
Job description
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRWeek Purpose Agency of the Year, PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
Job Title: Data and Analytics Director
- A good mentor and manager of any junior colleagues that are assigned to you
- Able to see beyond the data to insights that can create a strategic narrative good enough to support responses to both client asks and new business opportunities
- The data and analytics go-to resource, but also the educator of colleagues on both the scope of our analytics offering and, where possible, be able to create self-sufficient competence and skills with colleagues in the use of analytical tools
- Commercially aware, always ensuring your billing target, and that of any team members under your management as well as managing the measurement tools budget
- The lead in the development and implementation of efficient and effective reporting for clients on any projects or campaigns
- Able to analyse previous campaigns reports and incorporate any learnings into subsequent campaigns
- Comfortable presenting and interacting with clients and in pitches
- Able to develop an in-depth understanding of key marketing principles (path to conversion, traditional marketing funnel, McKinsey loyalty loop etc.) and be able to present data and findings as context
- Able to keep up to date on measurement developments in the comms industry, suggesting changes, updates and additions to our processes and software where required
The wider responsibilities in more detail:
- IP and service development -
- Be a key leader on what D&A needs to thrive in how we set ourselves up (with platforms, tools and resources) to delivery on these with quality, every time
- Help us to develop our next generation of measurement and analysis dash boards
- Become an advocate and trouble shooter of Zeno Vox, our measurement framework, to make measurement and reporting part of any scope going forward
- Help build links with our US colleagues -
- Link up regularly with our North America D&A team to explore – with our support – what products and services we could bring to the London office to work in collaboration with the leadership Team on what we would need and how we would set up further developments in our D&A offer, for example Earned Performance Score
Business Development -- Play an active role in bringing D&A into business development pitch work – both within insights and measurement
- Help to explore and maximise opportunities within current clients
- Be prepared to present findings where appropriate in pitch situations
Client work -- Overseeing the daily real time news and issues monitoring. Coordinating the junior team, reviewing work, responsibility for final compilation and distribution of key US morning alerts. Includes real time reporting in times of company crisis which may coincide with bank holidays if relief staff not available
- Be the lead in directing and managing input and the final compilation of report and recommendations. Continue to help us evolve this as a best-in-class model that pushes the boundaries in partnership with our clients, and take learnings to apply across our offer
- In all cases be prepared to present findings and recommendations to clients
- Help to explore and add research and measurement expertise to other accounts with the idea of driving the desire to expand our measurement and reporting scope
- Continuously innovate and improve how we report and measure results for our clients to better understand key insights that answer critical business questions
Social & Digital- Work alongside our Social and Digital practice to help explore options to expand measurements and reporting in this area
Education and Culture- Contribute to a culture of increased data literacy and data-driven decision-making across the company
- Assist in creating a DIY analytics culture on certain open tools where possible
About Zeno Group
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRWeek Purpose Agency of the Year, PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
