Data Analytics Manager Chester, England
Lloyds Banking Group
Full Time
Chester, England
56421 - 62690 GBP ANNUAL Today
Job description
End Date
Friday 15 September 2023
Salary Range
£56,421 - £62,690Agile Working Options
Job Description Summary
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Job Description
LOCATION: Chester
SALARY: £56,421 - £62,690
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
Are you use to working with fast paced data frameworks? If so, we have a great opportunity for you to put your skills and experience into practice within our Consumer Lending business!
As part of the Cards New Acquisition Team, you'll utilise data to transform the experiences of our customers. At the heart of our strategy is Customer Relationship Growth, which seeks to truly transform our interactions eco system into a world class capability, and connect personalized decision making across the Group including pricing, customer services, credit risk, fraud, etc. You’ll directly have an impact on strengthening customer engagement, by using modernised tools to lead the market experience.
What you'll be doing
Supporting the delivery of the New Acquisition account plan, your remit will include:
- Providing Product Managers with data driven insight, to feed into product and channel strategies
- Ensuring product performance reporting is accurate, timely, robust and in alignment with best practice standards
- Engaging with key internal customers every day, presenting and explaining difficult concepts / analysis and ensuring your communications are delivered simply, clearly and tailored to the audience
- Monitoring product performance against targets and proactively working with Product Managers to ensure delivery meets plans
- Making recommendations for the development and ongoing refinement of existing product strategies, based on analysis and insight generated.
You’ll spend at least two days per week, or 40% of your time in our Chester office.
Why Lloyds Banking Group?
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What you'll need
- Strong background of delivering actionable insight in an analytics focused environment (e.g. Risk, Marketing, Finance)
- Experience of working with disparate and complex data sources
- Adept at interpreting analytical results and presenting insights at all levels
- Experience of using advanced analytical tools (segmentation, modelling and optimization) within strategies to drive improved performance
- Practical experience with data visualization tools such as Google Analytics, Adobe, Power BI, Tableau
- Demonstrable ability in coding languages such as SAS, SQL, Python etc.
And any experience of these would be really useful
- A commercial understanding of interpreting product financials and Profit & Loss data
- An understanding of Consumer Lending products, strategy development and channel optimisation
- A broad understanding of the regulations and legal framework impacting the credit card industry.
We’ll also be looking for you to demonstrate your analytical curiosity and storytelling capabilities. You're able to turn sophisticated requests into insight, and translate that insight into commercial and actionable recommendations. This role relies on building strong cross-functional relationships at all levels, so the ability to form collaborative partnerships and possessing excellent verbal, presentation and written communication skills is also key. A fast learner who relishes self-development, you'll also enjoy the opportunities that access to new and developing data sources brings!
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
