Job description
Viber is one of the most popular apps in the world and the most downloaded app to have come out of the start-up nation. Working at Viber is a unique opportunity to impact the lives of hundreds of millions of people using our messaging app.
Our Data Analyst team provides insights on how millions of users interact with our products. As a Data Analyst, you will be part of the ViberPay unit and deliver insights that translate directly into business growth.
Working hand-in-hand with the global managers for each region, you will spot new opportunities, challenge the status quo, and present your findings back to the leadership team. We are looking for an experienced, hands-on individual with both strong technical skills (SQL, Python / R, and data visualization tools such as Tableau, Excel, Looker, etc.) and a business mindset.
Responsibilities
- Deliver cutting-edge analytics projects optimizing across regions, channels, and analytical functions
- Report on key performance metrics against targets on a daily, weekly, and monthly basis and provide actionable insights to improve performance
- Partner with other stakeholders (i.e., Management, CRM, Product) and Analytics teams to drive step changes in growth
- Share expertise and best practices within analytical functions to develop a shared center of excellence
- Proactively craft stories from data to clearly identify opportunities in the markets/channels
- Build and maintain reporting dashboards, reports, and data models
Requirements
- 1-2 years of experience in data analytics is required
- Analytical and problem-solving skills
- Good command of Excel, experience with SQL and BI software (ideally Tableau, Looker, or similar)
- An ability to communicate complex findings to key stakeholders in a clear, simple way
- BSc degree (or higher) in Mathematics, Statistics, Engineering, Computer Science, or any other quantitative field
Advantages
- Knowledge of basic marketing terms, funnel conversion, churn analysis, and CRM activities
- Experience with simple ML algorithms and technical skills in R, Python, etc