Job description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Data Analyst
- Take on a new challenge in a cutting edge data team, in which you’ll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities
- You'll be working closely with a wide range of stakeholders and will ultimately help us to deliver customer remediation relating to a wide range of issues
- Sitting within Remediation in Shared Services, you'll help to make sure our customers receive their remediation payments and letters in a timely manner
What you'll do
As a Data Analyst, you'll play a key role in supporting the delivery of high quality business solutions. You’ll capture, validate and document business and data requirements, making sure they are in line with our strategic principles, while working closely with stakeholders to interrogate and interpret large volumes of data to identify, support and challenge business opportunities and identify solutions.
Day-to-day, you’ll also be:
- Performing data extraction, storage, manipulation, processing and analysis
- Developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data
- Developing high level operating and business models, as well as detailed process documentation and associated training materials
- Conducting and supporting options analysis identifying the most appropriate solutions
- Articulating and quantifying business impacts in a tangible manner
The skills you'll need
We’re looking for someone who is strongly numerate with good Excel and Access skills and the ability to use complex formulas and pivot tables.
We’ll also look for:
- The ability to work on your own using your own initiative
- Strong stakeholder management skills
- Excellent communication and interpersonal capabilities
- Good technical skills
If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.