Data Analyst Remote
Job description
This role reports to Corporate Partnership & Express Lead and provides data analysis and insight cross-functionally, focusing on driving growth and performance. Work directly with stakeholders to gather requirements, provide status updates and build relationships.
A bit about us...
Here at Costa Coffee, our vision is to inspire the world to love great coffee. We’re all about passion, energy and teamwork to serve uplifting moments to coffee fans globally. From our humble beginnings in 1971, we’re now the UK’s most loved coffee Brand. With the help of our Partners and the Coca Cola system our growth ambitions have no limits. Along with our much-loved Stores, we now have propositions spanning Ready-to-Drink, Costa Express, FMCG and our leading B2B networks. Costa are pioneering the future of the coffee industry.
A bit about the role...
Working as part of a Costa B2B Central Operations Team and be responsible to proactively identify trends and opportunities for growth through analysis of data sets and provide insight back to the business as well as research business problems and assist in the creation of models that help analyse these problems. Other key responsibilities are:
- Work with business customers and stakeholders to fully understand, define and document business problems, ensuring clarity of scope and activities needed to prove or disprove any initial hypothesis.
- Be able to work independently of business stakeholders to review and reflect on data to identify potential areas of business opportunity, and document and present these to key stakeholders.
- Create data dashboards, graphs and visualisations that provide clear insight for the stakeholder and report users.
- Prepare reports for internal and external stakeholders using business analytics reporting tools.
- Engage with a wide range of business functions to develop know-how and identify business opportunities that might be served by data analysis and generation of insight.
- Work alongside IT peers to define reporting needs for end-user self-service reporting, and help to prioritise delivery of this functionality around improved business reporting accuracy and reduction of data team time for ad-hoc reporting that might otherwise be necessary.
We want all our Team Members to thrive and to grow here at Costa, this is why our values are so important to us, Passion, Courage, Trust, Warmth. Along with an ability to work with diverse teams we would look for you to bring the following to this role:
- Current knowledge of data warehousing, data analytics, reporting and business intelligence
- Knowledge of requirements gathering processes and analysis
- Strong influencing skills and the ability to change direction and/or behaviour based on data findings
- Managing conflicting priorities and ambiguity
- Ability to translate data analysis into insight, and to communicate that back to stakeholders both verbally and via documentation
- SQL knowledge and very strong Excel
- Use of data visualisation software such as Power BI
We are on a growth journey like no other; more countries, more propositions, more opportunities for you to develop your career and work with some great teams. In addition, you’ll benefit from
- BUPA Healthcare
- Costa Pension Scheme
- Bonus Scheme
- Costa Discount App – 50% off food & drinks in costa owned stores when you’re not working
- 33 days Holidays (inclusive Bank Holidays)
Shift Pattern: 35 hours a week Monday – Friday
Costa Coffee is made up of true experts, masters of their craft stretching their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved warmth and passion.
