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JOB TITLE: Data Analyst Apprentice

LOCATION: London

SHIFT PATTERN: Monday-Friday, 40 hours per week

REPORTING TO: Lead BI Analyst

SALARY: £25.000,00 per annum

Role overview

Reporting to and assisting the Lead BI Analyst, the Data Analyst Apprentice will be responsible for supporting in following key support functions:

• Data entry.
• Data processing.

• Data analysis and reporting.
• Consolidating data.
• Understand the current systems and work towards improving the data relationships between different systems.
• Reviewing data collection processes and assessing the validity of the information stored
• Understanding the laws surrounding the collecting and processing of data and ensuring that all policies reflect current legislation.

• Using, researching and assessing data processing software
• Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected.
• Working closely with the relevant departments to ensure that the data collection and storage systems are secure and robust.
• Assisting the business support function with administrative tasks:
  • Stock control and ordering.
  • Recording and analysing data.
  • Tracking, quality checking, reconciling data and reporting any issues.
  • Technical support for devices, resetting, logging in issues, troubleshooting etc.
  • Liaising with suppliers regarding products, prices, deliveries etc.
  • Keeping track of uniform orders, deliveries, collections.
• Raising additional works quotes.

This is a challenging role that will require good analytical and project management skills.

Main Duties:

• Collect, review, analyse and maintain business, contract and supplier performance data and use it to support contract delivery.
• Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends.
• Identify and implement quality and efficiency improvement initiatives. Identifying inefficiencies across the contract units and formulate a strategic roadmap for improvements.
• Assist in the development of the innovation plan for service delivery improvements.
• Engage with business leaders and senior operational managers across the business to ensure best practice and operational efficiencies are implemented.
• Produce contract and board reports.
• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Efficiently respond to both internal and external customers through effective communication and personal accessibility.
• Gathering feedback from stakeholders for ongoing projects.
• Ensure customer satisfaction is high.
• Carry out other admin tasks as directed.

Person Specification:

Desired Experience:

• Knowledge of the supply chain within cleaning industry.
• Excellent MS Office skills (Word, Excel, PowerPoint).
• Power BI experience including creating basic dashboards.
• Excellent numerical and analytical skills
• Ability to produce reports up to board level.
• Commercial and negotiation skills.
• Demonstrable ability to work under pressure.
• Good interpersonal, influencing, communication and organisational skills.
• A customer focussed approach.
• Able to evaluate complex factors and make decisions to maximise benefit to the contract.
• Able to lead a team and motivate team members.