Job description
Homebase are seeking a Master Data Administrator to join our team!
Salary: £19,000 - £21,000 plus bonus
Contract - 12 month Fixed Term Contract
Hours: Full Time - 35 hours per week, Monday - Friday.
Location: We operate a hybrid working policy which means you will be based out of our Milton Keynes Store Support Centre and you decide with your manager and team what works best for you and the role you do! If that means working from home, then work from home. If you prefer to work in an office, store, or distribution center, then you're welcome to work from there. All we ask is that if your manager or team needs you, you are available to come into Milton Keynes for meetings, check-ins, collaboration, and some fun. This may be more regularly during some of our busier, peak periods (up to 4 days per week on occasion, but you can expect to work from the office 1 to 2 days per week regularly).
Job Purpose:
- To ensure the integrity and accuracy of Homebase master data, pricing and promotions
- To positively respond to requests from other business areas for changes to article data and requests for information in the form of reports
- To deliver an excellent standard of service to all key internal customers by following the Master Data How Do I guides and standard processes
- Liaison between Master Data and key stakeholders in Marketing, Retail, Trading, I.S, E-Commerce, Profit Protection and Finance
- To provide on-site support and guidance to other business areas
Your Responsibilities
- Clear, effective, and timely communication both internally with Marketing, Finance, Trading, Retail, and externally where applicable. Ensure actions are planned effectively and challenges escalated and resolved
- Regular review of Master Data forms and processes, and recommend improvement thereof, to ensure they meet the needs of the business
- Update Master Data for all article change, and ad-hoc requests, in line with agreed procedures to ensure a first-class service is delivered to the business
- Proactively identify easier methods of working which would benefit the team and the business to reduce complexity
- Demonstrate an extensive knowledge of SAP capabilities so the Master Data Team is recognised as a Centre of Excellence to provide support to Trading & Trading Finance
- Immediately escalate any risks or issues which would affect SAP integrity or the customer experience in store
- Work with Master Data Team colleagues to deliver business and team objectives
- Liaise directly with key contacts to ensure they are aware of any potential issues which may arise, whilst keeping the Manager informed
- To contribute where required to new system implementation and enhancements, this includes testing and training
- Provide out of hours support as required.
- Contribute in the event of a disaster, to participate in all functions of Master Data Recovery as detailed in the Recovery Plan
What can we offer you in return?
- 24 days annual leave per year
- 20% in store and online discount
- Opportunity to enhance your pay through our discretionary bonus plan
- Learning & Development Opportunities & including the chance to earn recognised qualifications.
- Team Member Assistance Program – offering support on a wide range of topics to help support a healthier and happier life (open to team members participating in the Homebase Personal Pension Plan).
- Bupa Anytime Healthline – Access to 24/7 helpline for advice and information on any health concerns (for our UK based team members).
- Hapi to be Home –Through our Hapi to be home portal, you can save money on everything from your weekly food shop to a fun night out at the cinema, helping you to save those extra pennies for that something special.
If you think you’ve got what it takes and would like to join our teamr, please click 'Apply’ now.