Data Acquisition and Exchange Specialist Cardiff, Wales
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About the job
Job summary
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
At HMRC we are already one of the most digital organisations in the UK. We have one of the largest data sources and we're creating a world-class IT function.
With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating on a stage this big would faze many, and it is not for everyone. But, for those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference.
Job description
Data Acquisition & Exchange (DA&E) is part of Data Sharing & Acquisition (DSaA) in CDIO CIO, CCG & SOLS. DSaA promote and facilitate responsible sharing of HMRC data across government and external organisations, which supports data-driven policy making, strategy and operations in legal and proportionate ways.
DA&E supports HMRC in tackling tax compliance and improving customer services through ‘bulk’ UK-based data acquisitions, as well as ensuring the UK Government meets its international obligations acquiring and exchanging information and tackling cross-border tax avoidance.
DA&E uses statutory powers working with internal stakeholders to obtain bulk third-party data, for data led compliance work and wider use across HMRC. It is the central office for Automatic Exchange of Information with offshore tax authorities under a variety of treaties and international agreements. DA&E also lead HMRC’S mandatory governance function for all bulk third party data requests.
The successful candidate will have an exciting opportunity to be responsible for and contribute to the delivery of operations within the CIO and will be encouraged to develop both their skills in a wide range of areas.
Person specification
Key Responsibilities for International Data Exchange Team - 2 posts include:
- Working with sensitive data meeting strict data security requirements
- Communicating with internal and external customers providing support to resolve issues with offshore reporting requirements and escalating to policy for advice where necessary
- Attending project meetings with policy/IT partners, developing new processes, sharing ideas, creating new ways of working
- Working as part of a small team to ensure KPI’s and a variety of international exchange deadlines are met
- Supporting team members to promote standard operating procedures but retaining the ability to work flexibly
- A proven track record in confidently conversing with external customers by phone and email
Key Responsibilities for UK Acquisitions – 1 post include:
- Leading and representing DA&E at HMRC data acquisition discussions.
- Providing support and advice across DA&E and the wider HMRC
- Answering internal and external customer enquiries
- Acquiring knowledge of HMRC’s data security requirements and evidence of applying it in day-to-day activities
- Providing high level communication skills spread across internal and external HMRC stakeholders
- Ownership and management of Third-Party data provider portfolios
- Responsible for ensuring legal notices and advice provided to data providers meets legislative guidelines as set out within Schedule 23 of the Finance Act 2011
Essential Criteria
The successful candidate will have a good knowledge and experience of working with excel spreadsheets.
Desirable Criteria
The successful candidate would benefit from experience of data handling, data security, data transformation and familiarity with multiple data formats of large and complex type.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
Candidates are asked to provide a CV (for the last 3 years) which clearly demonstrates evidence of the criteria required within the Job Description and Responsibilities.
Candidates are asked to provide evidence (using the STAR process) of the Behaviours listed above, in the event of high numbers of applications we shall sift against a lead behaviour – Communicating and Influencing.
Candidates that are invited to interview will be asked to provide further evidence around the Behaviours and be asked questions around their experience, which will be linked to the Roles and Responsibilities required for the role.
Sift and interview dates to be confirmed.
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: [email protected] - Use subject line to insert appropriate wording e.g. Please re-open my application - 247870 & vacancy closing date 03/02/2023.
Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.
Successful candidates must pass a Disclosure and Barring Security Check Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
HMRC transformation
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.
HM Revenue and Customs has made significant progress with its plans to locate in 14 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.
These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon, Portsmouth and Stratford.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.
We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.
For more information please contact the vacancy holder.
Terms and Conditions
We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.
Pay
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called “Combined T&C and OGD Pay English”)
New entrants are expected to join on the minimum of the pay band.
Further Information
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.
HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Reasonable adjustment
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
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