CWT Patient Tracker Northampton, England
Job description
An exciting opportunity has arisen within our enthusiastic and dedicated Cancer Services team for a CWT (Cancer Waiting Times) Patient Tracker. We are looking for a pro-active, motivated individual who enjoys working in a busy admin environment to support the Trust in delivering Cancer Wait Times targets. This exciting role will focus on expediting patients through the suspected cancer pathways from when the patient is first seen through to treatment.
Duties will include liaising with 2WW Booking Office and specialties to proactively track and accurately record the patient's progress through the suspected cancer pathways and expedite the patient where appropriate.
Applicants must have excellent communication, a good working knowledge of MS software, data collection skills and be flexible in their approach. Candidates should also be team players and possess sound, interpersonal and organisational skills. Understanding of cancer waiting time (CWT) would be advantageous and experience of MDT processes is desired but not essential
The successful candidate will manage and track referrals for patients with suspected and confirmed cancer to ensure that local and national cancer pathways and targets are met. They will work closely with both MDT Coordinators and 2WW Clinic Coordinators within the department as well as a multitude of colleagues in and outside of the Trust to ensure patients are appropriately managed on their suspected cancer pathways and be committed to providing a first class service for patients in a fast-paced environment.
Due to this, the successful candidate will need excellent, professional communication skills and the ability to liaise with both clinical and senior colleagues on a regular basis. Their responsibilities will include tracking patients on all cancer pathways, attending PTL meetings, supporting the MDT Co-ordinators and cross cover of their CWT patient tracker colleagues.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
To work primarily independently and on own initiative with minimal supervision to carry out the duties of the post
To track patients referred as suspected cancer to ensure their pathways meet agreed timescales/targets
Escalate patient pathways to ensure all stages (appointments, diagnostics, MDT meetings) are scheduled within the optimum timeframes
Maintain close communication with the MDT co-ordinators and supporting the PTL meetings
To communicate with colleagues in and outside of the Trust to ensure that patients are appropriately managed on their suspected cancer pathways
Assist in the review of office protocols and working practices where necessary.
Provide support with training for new staff where required, demonstrating duties to new starters.
Ensure up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate briefings and team meetings.
Contribute to the cancer databases for patients (Somerset), updating records and contributing to the collection of data for audit and research purposes.
Be familiar with national Cancer Waiting Times standards and undertake training and e-learning as required
Ensuring attention to detail when tracking, checking patient records are correct and that the information you are inputting is accurate
Any other duties commensurate with the grade and in line with the requirement of the post.
