Customer Webchat Advisor

Customer Webchat Advisor London, England

Alexander Mann Solutions (AMS)
Full Time London, England 12.86 GBP HOURLY Today
Job description

Job description - summary


Are you looking for a role that can really make a difference?

Join a team that can impact people's lives daily whilst working in a dynamic, fast-paced environment.

Benefits:

  • Training to be provided
  • Free access to UnMind – a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing
  • Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services

Important Information:

  • £12.86 per hour
  • 6 Month Contract
  • Start Date – 16th October 2023
  • 35 hours per week
  • First 6 weeks of training are provided on-site, Monday – Friday 9am – 5pm (Compulsory attendance)
  • Rotational Shifts – 4pm – 12am
  • Nightshift Available also – 8pm – 8am

If you are customer focused and self-motivated this could be an excellent opportunity for you to join a major high street bank working as part of their Customer Service team. Within the role you will be required to manage several systems, work within a fast-paced environment & provide excellent customer service through a message platform. Responding to customer’s queries in a timely matter, ensuring you are communicating instructions into a written format with good spelling & grammar.

With a first-class training program, all you will need are first-class customer service skills, being comfortable with different computer systems, and enjoying a fast-paced environment, all whilst working as part of a great team.

Interested? Here are the next steps after your application:

  • You will receive a short assessment with multiple choice options
  • If successful you will be sent a link to submit a video interview containing 3 questions, each with a 3-minute time limit.
  • If successful you will be invited to a telephone screening call with a recruiter from AMS
  • Offer decisio

Job Reference: NWG01205

Customer Webchat Advisor
Alexander Mann Solutions (AMS)

www.weareams.com
London, United Kingdom
David Leigh
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Private
HR Consulting
1996
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