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Job description

Fantastic opportunity for a Customer Support Specialist to join a thriving Financial Services organisation that offers some of the best benefits on the market.

This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a leading organisation.

This role will be Monday - Friday (9.00am - 5.00pm) - Hybrid Working (2 days in Office - 3 days at Home) - Office is based in Belfast City Centre

Salary

£23,300 + Up to 20% Employer pension + 37 Days Holiday + Tonnes more fantastic benefits

Responsibilities:

This role includes Customer Support, Arrears communications, making payment arrangements, telephone conversations with customers, liaising with solicitors and other third parties, direct debit set up and various other mortgage administration duties;

• Mortgage account amendments, Direct Debit set ups, Redemption quotations, capital repayments, product set ups, product switch processing;
• Savings account administration and queries;

The Ideal Person:

• Admin experience with Calls duties is essential
• Finance or Mortgage experience preferred but not essential
• Ability to demonstrate a high level of accuracy and attention to detail
• Excellent listening and communication skills

For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

Recruiters want to see evidence of both hard and soft skills. They need to know that candidates meet the minimum criteria for the position, and a hard skills section on the resume helps with this.

Resume styles(e.g., functional or hybrid) help to highlight these critical traits. However, candidates must also support their skills declarations with accomplishments and examples. To bring soft skills into the resume, candidates should focus on the areas that outline their achievements and responsibilities.

For example, a candidate who wants to highlight their management skills might explain how they helped bring a team together to accomplish a common goal. If a candidate wants to show how they accept and integrate feedback, they might discuss how they used customer feedback to improve brand processes.

Job Types: Full-time, Permanent

Salary: £23,200.00-£25,000.00 per year

Benefits:

• Company pension
• Flexitime
• Referral programme

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location: Hybrid remote in Belfast

Reference ID: Mortgage - Vanrath