Customer Support Executive

Customer Support Executive London, England

Adecco
Full Time London, England 12.5 GBP HOURLY Today
Job description

Adecco are delighted to be working with this 21st Century company at the forefront of technology based in Park Royal
  • Immediate start
  • Temporary role
  • Monday to Friday 8.00am to 5.00pm with one hour paid lunch
  • £12.50 per hour weekly pay
Benefits of being a temporary candidate via Adecco
  • Weekly pay
  • Contract of Employment
  • Paid annual leave
  • Access to an exclusive employee benefit and discount portal
  • Pension contributions
  • Ongoing support from a dedicated consultant
Welcome walk-in guests, answer questions and generally manage the customer's experience in a positive way.

  • Educate the public about the electric car industry.

  • Assist customers with purchases of apparel and keep inventory up to date.

  • Provide high quality customer service to the existing client's owner community.

  • Achieve company/store aims as per metrics.

  • Keep up with industry trends and best practices, including utilisation of new technology and web resources.

  • Work with Store Manager to understand current vehicle and production talking points.

  • Utilise, update and maintain the integrity of information in client's CRM system.

  • Oversee the pre-delivery process in line with the procedures in place and perform customer vehicle walk through, preparation and paperwork prior to delivery.

  • Follow up on the necessary documents involved in the registration of the car and the hand-over to the customer in a timely manner.

  • Escalate matters that require senior management concurrence in a timely manner to line management.

  • Perform ad-hoc duties as assigned by line management.

If this the role you are looking for please apply and contact Adecco Chiswick

Adecco is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact elizabeth crowley-smith

Customer Support Executive
Adecco

http://www.adecco.com
Zürich, Switzerland
Denis Machuel
$10+ billion (USD)
201 to 500 Employees
Company - Public
Staffing, Recruitment & Subcontracting
1996
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