Customer Support Assistant

Customer Support Assistant Sevenoaks, England

Kent County Council
Full Time Sevenoaks, England 21293 GBP ANNUAL Today
Job description

Advert

The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group – from Baby Rhyme Time to internet classes for older people.

To deliver all this, we need the right people serving our customers. Prior library experience isn’t essential – it’s much more important that you’re friendly, outgoing and approachable.

If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.

Successful candidates will have excellent interpersonal skills, feel comfortable meeting and engaging with the public and be able to undertake a diverse range of tasks. If you have a positive outlook and good personal resilience, then this could the role for you.

6 hours per week are worked every Saturday, and you may be required to undertake periods of lone working, as well as working at other locations across the Sevenoaks Library district.

As a Kent County Council employee you will enjoy the following great benefits:

  • 27 days annual leave rising to 29 after 5 years, plus bank holidays.
  • Competitive salary.
  • Local Government Pension Scheme.
  • Opportunities for training and professional development.
  • A wide range of health and wellbeing support.
  • Good work/life balance.
  • Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Applicants to previous Customer Support Assistant vacancies in the past 6 months who have been unsuccessful need not apply.

Interview dates: Week commencing Tuesday 19 September 2023

Start date: mid/late October 2023

Contact Details

For more information on this role, please contact:

David Todd, Assistant Service Manager on 03000 414738

About The Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Customer Support Assistant
Kent County Council

www.kent.gov.uk
Maidstone, United Kingdom
Roger Gough
$100 to $500 million (USD)
5001 to 10000 Employees
Government
National Services & Agencies
Related Jobs

All Related Listed jobs

planner
ASDA Leeds, England 29100 - 22000 GBP ANNUAL Today

Job Advert

We're recruiting for a Campaign Planner to join Asda's Advertising Brand Comms Team supporting...

Project Management Undergraduate 2023
MBDA Bolton, England 20000 GBP ANNUAL Today

Project Management and Project Control work simultaneously with each other to deliver programmes of work and projects to customers and end users on time, within

Sales Team - Ealing
Gymbox - Ealing London, England 26000 GBP ANNUAL Today

Je werkt aan het opbouwen van duurzame relaties met zowel bestaande als nieuwe key accounts zonder daarbij de commercile korte-termijn doelstellingen uit het

trainer
Specsavers Hammersmith, England 24000 - GBP ANNUAL Today

In-Store Trainer

Location: Hammersmith, London.

Salary: Starting at £24k – ongoing dependent on...

Commercial CHR Paris (vins) F/H
Maison M. Chapoutier Paris Today

Commercial CHR Paris (vins) F/H Entreprise La Maison M. CHAPOUTIER cultive un esprit dexcellence autour de valeurs fortes : respect, audace et convivialit. Rejoindre lentreprise familiale et ses...