Customer Support Assistant

Customer Support Assistant Nottingham, England

John Pye and Sons
Full Time Nottingham, England 21500 GBP ANNUAL Today
Job description

JOHN PYE AUCTIONS

Customer Support Assistant

John Pye Auctions - NOTTINGHAM

We are the UK's Largest Auction Company, and as a family-run business our people are at the heart of our success. We have revolutionised the auction industry taking all our sales online and are seeking a dynamic person to join our warehouse team as an Auction Porter. We can offer an immediate start to the right candidate and look forward to receiving your application.

**NEW! All team members receive 31 days annual leave + receive paid birthdays off work!**

Key Benefits:

Contract type:

  • Permanent, full time employment.

Hours:

  • Full Time, *Monday – Friday, 9:00am – 5:00pm. Daily hour break.
  • 35 Hours/week

Salary/Pay:

  • 21,500 per annum

Holidays:

  • 31 days annual leave + paid leave on your birthday

Why you’ll love working at Pyes:

Caring for our staff is our priority and we will invest in the right candidate to provide them with the opportunity of a career for life.

  • Excellent work-life balance
  • Fantastic internal progression opportunities with professional training
  • Achievement and long service company awards, to include our quartlery £6,000.00 ‘Don Burton Award’ (conditions apply)
  • Free on-site parking, on-site café (some sites), staff discount scheme, free uniform provided
  • Regular team social events and sports event opportunities including complimentary and discounted tickets
  • Subsidised travel to work scheme (subject to location and availability)

The role:

To support the Vehicle team in all aspects of administration, customer support and Complaints

  • Understanding administration duties to maintain central database.

· Interact with Customers and provide a good level of Customer Service

  • Assist in administration according to the needs of the business

· Manage customer expectations regarding company terms and conditions

  • Respond to and resolve all customer complaints/queries via telephone, email

· Record all correspondence with customers

  • Make sure all fines and charges are processed

Job Types: Full-time, Permanent

Salary: From £21,500.00 per year

Benefits:

  • On-site parking

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme

Work Location: One location

Reference ID: Customer Support Assistant

Customer Support Assistant
John Pye and Sons

www.johnpye.co.uk
Nottingham, United Kingdom
$5 to $25 million (USD)
1 to 50 Employees
Private Practice / Firm
Auctions & Galleries
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