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Job description

Fantastic opportunity for a Customer Support Administrator to join a thriving Financial Services organisation that offers some of the best benefits on the market.

This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a leading organisation.

This role will be Monday - Friday (9.00am - 5.00pm) - Hybrid Working (2 days in Office - 3 days at Home) - Office is based in Belfast City Centre

Salary

£23,300 + Up to 20% Employer pension + 37 Days Holiday + Tonnes more fantastic benefits

Responsibilities:

This role includes Customer Support, Arrears communications, making payment arrangements, telephone conversations with customers, liaising with solicitors and other third parties, direct debit set up and various other mortgage administration duties;

• Mortgage account amendments, Direct Debit set ups, Redemption quotations, capital repayments, product set ups, product switch processing;
• Savings account administration and queries;

The Ideal Person:

• Admin experience with Calls duties is essential
• Finance or Mortgage experience preferred but not essential
• Ability to demonstrate a high level of accuracy and attention to detail
• Excellent listening and communication skills

For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

There are times when a company goes through changes which affect employee roles, the company policy and the goals of the organisation. A merger or acquisition can be an opportunity to re-evaluate your goals and how they align with the company's current reality. Employers may consider these to be valid reasons to look for a new job.

After working for a company for a long time, you may feel it's time to take on a new challenge. Seeking a new challenge is a valid reason to look for a new job, especially when your skills and qualifications are beyond the position you currently hold. A new challenge can also foster professional development and better exposure.

Job Types: Full-time, Permanent

Salary: £23,200.00-£25,000.00 per year

Benefits:

• Company pension
• Flexitime
• Referral programme

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location: Hybrid remote in Belfast

Reference ID: Mortgage - Vanrath