Customer Success and New Business Agent Remote
Job description
Are you a dog lover with a passion for customer success and a strong work ethic? Do you have an eye for detail, are efficient, independent, solutions-focused, and possess high emotional intelligence and relationship-building skills? If so, Fetch & Retrieve, a London-based premium doggy daycare and dog service provider, has the perfect opportunity for you!
We seek a driven and results-oriented Customer Success and Sales Agent to join our growing and unique start-up environment. This part-time position (25 hours per week) offers the potential to move to full-time soon. The role primarily involves remote-based work, with occasional ad-hoc requirements to be on-site at our locations.
As a Customer Success Agent, you will ensure customer satisfaction, manage customer accounts, and drive sales and revenue growth for our exceptional dog training programs. Your ability to work independently, think creatively, and build strong relationships will contribute to the success and expansion of our business. A genuine love for dogs and a passion for providing excellent customer service are essential.
We offer a competitive hourly rate of £11, providing an opportunity for uncapped earning potential through commission. Training will be provided for the right candidate, and an immediate start is available. If you are ready to take on this exciting role and join our team, apply now and let's see if you're the one who will help us shape the future of Fetch & Retrieve.
Please note: Weekends and Evenings are an essential component of this role!
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £11.00 per hour
Benefits:
- Flexitime
- Work from home
Schedule:
- Day shift
- Every weekend
- Flexitime
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
Application question(s):
- Question: How would you leverage your customer success and sales skills to promote our dog training programs and drive revenue growth?
Experience:
- Customer acquisition: 1 year (required)
Work Location: Remote
Expected start date: 28/08/2023
