Customer Services Representative

Customer Services Representative York, England

YDL
Full Time York, England 23205 GBP ANNUAL Today
Job description

Job description

Who are we?

YDL was established in 1989. Since our inception in 1989, YDL have continued to expand, achieve growth and increase our loyal customer base based on our core values:

· An exemplary and personal level of service

· Offering tailored solutions to our clients based on their requirements.

· Offering the full complement of transport services.

What do we want to achieve? Our aim is to be recognised as Yorkshire & The North Easts premier provider of logistics and transport services by achieving sales growth whilst maintaining customer retention, staff retention and our customer focused ethos. YDL is the largest independent parcel & pallet carrier in the region and this is the chance to join this fast expanding organisation.

What we offer We offer private health & dental insurance with discounts on Gym memberships, discounts and rewards from hundreds of leading retailers and restaurants such as M&S, Sainsburys, Boots, B&Q and more. We offer our "refer a friend" scheme with £200 available to claim.

Working for a company who are truly unique in our sector, your main function will be handling client communications and striving to provide a unique and personal level of service within our Customer Services Team. Day to day to tasks will be:

-Handling enquires; Answering incoming calls and responding to emails in a professional and timely manner.

-Helping advise customers on services.

-Performing specific functions for key accounts.

-Proactively keeping our customers up to date with their deliveries.

If you consider yourself to be IT literate, well organised, a good communicator, and customer focused then this could be the role for you.

Job Type: Full-time

Salary: £20,995 per year

Job Types: Full-time, Permanent

Salary: £23,205.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Gym membership
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Referral programme

Schedule:

  • Monday to Friday

Application question(s):

  • • How many years of Customer Services experience do you have?
  • What is the highest level of education you have completed?

Work Location: One location

Customer Services Representative
YDL

www.justydl.com
York, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Shipping & Trucking
1989
Related Jobs

All Related Listed jobs

Inchcape Cheshire Oaks Audi - Service Technician/Mechanic Apprentice
Audi Apprenticeships Ellesmere Port, England 7 GBP HOURLY Today

When you start in September, well be giving you a *brand-new *set of tools for you to use throughout your 3-year journey. Job Types: Full-time, Apprenticeship.

laborer
Apex Glasgow, Scotland 28184 - GBP HOURLY Today

We require Labourers for a commercial site in Glasgow City Centre,

Job duties will be general site tidy assisting trades and other duties on...

barista
Knoops - Chelsea London, England 22880 - GBP HOURLY Today

Knoops is an exciting and ambitious company specialising in Chocolate drinks. We opened in Rye in 2013 and over the last...

Waiting Staff
Wildwood - Lincoln Lincoln, England 16800 - 21378 GBP ANNUAL Today

We keep it real with a present and hands-on leadership team offering support every step of the way.

administrative assistant
Turning Point Wakefield, England 20298 - GBP ANNUAL Today

Job Introduction

At Turning Point we provide services across the whole country which delivers...