Customer Services Officer (Benefits) United Kingdom
South Ribble Borough Council
Full Time
United Kingdom
25409 - 26845 GBP ANNUAL Today
Job description
Job Title: Customer Services Officer (Benefits)
Location: Chorley Council & South Ribble Council
Salary: £25,409 - £26,845
Hours: Full time (36.25 hours)
Contract: Permanent
Closing Date: 30 April 2023
Do you have a passion for helping people? Do you want to work for a forward thinking, progressive organisation, constantly looking for ways to improve our service? If you have experience assessing claims for Housing Benefit and Council Tax Support, then this may be the perfect role for you!
What you’ll be getting up to
Who we’re looking for
Location: Chorley Council & South Ribble Council
Salary: £25,409 - £26,845
Hours: Full time (36.25 hours)
Contract: Permanent
Closing Date: 30 April 2023
Do you have a passion for helping people? Do you want to work for a forward thinking, progressive organisation, constantly looking for ways to improve our service? If you have experience assessing claims for Housing Benefit and Council Tax Support, then this may be the perfect role for you!
What you’ll be getting up to
- You will ensure a high standard of service and excellent outcomes for our customers
- You will undertake all aspects of processing relating to Housing Benefit and Council Tax Support.
- You will deal with all customer communication from across all our contact channels
Who we’re looking for
- We’re looking for someone who has a strong knowledge of Housing Benefit and Council Tax Support legislation
- You’ll also have experience dealing with Housing Benefit and Council Tax Support Assessments
- You will have an understanding of how technology and digital services can help provide excellent customer service as well as excellent IT skills.
- You will also be able to communicate effectively, work under pressure and respond flexibly.
South Ribble Borough Council
www.southribble.gov.uk
Leyland, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
