Customer Services Officer Cleethorpes, England
Job description
Location: Cleethorpes Leisure Centre
Hours/Type: 15 hours per week / Permanent
Vacancy Reference: CSO230407
Closing Date: 07 Apr 2023
The purpose of this role is to provide excellent customer services and the first point of contact for all customers wishing to use Lincs Inspire Limited’s facilities.Job Summary
The purpose of this role is to provide excellent customer services and the first point of contact for all customers wishing to use Lincs Inspire Limited’s facilities.
Main responsibilities
Successful applicants must have excellent customer service skills, effective time management, knowledge of leisure, sports or entertainment sector and able to work on their own as well as part of a team.
Duties will include:
- encouraging the take up of new memberships and upgrade existing members onto appropriate membership types.
- maintain customer data bases on a daily basis.
- assist and advise customers for activities across all centres including swimming lessons.
- be responsible for the cash balance of tills.
- Required to work flexibly including evening, weekend and bank holiday requirements to meet the needs of the business which operates 7 days per week, 52 weeks per year.
Complete the application form and email it to [email protected], or post it to Human Resources, Lincs Inspire, Bradley Football Development Centre, Bradley Road, Grimsby, DN37 0AG. The deadline for the applications for this post is 12 noon Friday 7th April 2023.
