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Administrative Officer

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process, you will be asked to complete:

• Statement of Suitability (Personal Statement) (maximum 500 words)
• Provide evidence of the Lead Behaviour - Making Effective Decisions (250 words maximum)

Further details around what this will entail are listed on the application form.

Please note that your Personal Statement should demonstrate how you meet the Key Responsibilities as set out in the Job Description and Essential Criteria.

Sift will be completed initially on the Personal Statement and lead behaviour - Making Effective Decisions.

The Personal Statement will be marked first for all candidates. Candidates who meet the minimum pass score for the Personal Statement will then go on to have their Lead Behaviour - Making Effective Decisions scored, and will therefore receive sift scores for both of these elements.

Candidates who fail to meet the minimum pass score for the Personal Statement will not have their Lead Behaviour scored and will therefore only receive a sift score for their Personal Statement.

Candidates successful at sift stage will be invited to interview which will be a blended approach of strength-based questions (no preparation necessary) and some behaviour-based questions as listed in the application (preparation recommended.)

Sift and Interview Dates

Sift will take place week commencing 17th April 2023

Interviews will take place week commencing 8th May 2023.

Please note that feedback will not be provided on this campaign due to the size.

This may change subject to business needs.

Please note - due to the COVID-19 pandemic, interviews are being carried out via Skype for Business or Microsoft TEAMS, however please note that this may change to face to face interviews should the Home Office Policy change:

• A laptop (personal or work) with a working webcam
• Good Internet access
• Skype for business or MS Teams

It is advisable to access your interview from a windows operating system laptop, desktop, phone or tablet as there is no guarantee that Microsoft Teams will work without issue on an Apple laptop, tablet or desktop.

Further information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A reserve list may be held for a period up to 12 months from which further appointment may be made.

Posts will be offered on Extended Working Hours (EWH). Working patterns vary at each location dependent on the needs of the business. Please note that you may also be required to work a different pattern whilst undergoing training which could be up to 3 months.

Durham

37 hours per week on a 2 week working pattern working Monday - Friday one week and Monday - Saturday the following week with a rest day included.

Hours worked will cover 08:00 – 17:00 Mon-Fri, 08:45-15:15 Saturday.

Glasgow

Various rotas covering Monday to Friday and alternate Saturdays, staff will be given specific details of their rota in advance. For example:-

Week 1 Tues – Fri

Week 2 Mon, Tues, Wed and Saturday

Week 3 Tues – Fri

Week 4 Mon, Thurs, Fri and Saturday

Weekdays 9.5 hrs (08:00-1800) Saturday 7.5 hrs (08:00 to 16:00)

London

Posts will be offered on Extended Working Hours (EWH) with a start time of either 7.30am or 8.30am, with the working pattern dependent on the needs of the business. EWH involves working a 37-hour week on a working pattern of 4 or 5 days, including every other Saturday. As such, flexible working hours are not available in for this role.

Belfast

37 hours per week full time - Working various rotas covering Monday to Friday and alternate Saturdays. Hours of work are fixed each day starting from 9.00 to 17.00 Monday to Friday and 8:00 to 16:00 on Saturday. Staff will be given specific details of their rota in advance.

Newport

Week 1 Tues – Fri

Week 2 Mon, Tues, Wed and Saturday

Week 3 Tues – Fri

Week 4 Mon, Thurs, Fri and Saturday

Weekdays 9.5 hrs (07.45 to 17.45) Saturday 7.5 hrs (07.45 to 15.45 pm)

Liverpool

Various rotas covering Monday to Friday and alternate Saturdays, staff will be given specific details of their rota in advance.

Peterborough

37 hours per week full time, working alternate Saturdays. Hours vary but there will be 1 early start (07:45) and 1 Late Finish (17:45) each week. Every other Saturday 07:45 – 15:45

Applications from part time candidates are welcomed, although any posting would depend upon suitable job sharing arrangements being available.

You will be required to wear corporate wear.

Travel around the UK, with occasional overnight stays, may be necessary.

Due to budgetary constraints, Excess Fares Allowance (EFA) will not be available for this role.

The successful candidate must pass security clearance and would only be offered the position on the condition that they subsequently pass the clearance process.

You may be required to undertake training on non-working days.

A merit list will be drawn up via location.

Please note: If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service.

If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.

Hybrid working enables employees to work partly in their workplace(s) and partly at home. As Covid-19 restrictions are lifted, a hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.

Please ensure your profile on the CS Jobs portal is up to date and reflects your current status as a Civil Servant or External Candidate. Inaccurate or out of date details will impact the onboarding process and may delay your start date if you’re successful.

If you are an external candidate and not a Civil Servant, please note that you will start on the minimum pay that is being advertised.

If you are already a Civil Servant and your current salary is higher than advertised, please contact Government Recruitment Services on [email protected] who will assist you in undertaking a pay calculation in advance, so you can make an informed decision before accepting the post.

The higher salary stipulated in the advert is only applicable to London.

For more information about working for the Home Office, please visit Home Office Careers website.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

If you feel that your application has not been treated in accordance with the recruitment
principles, and wish to make a complaint, then you should contact in the first instance
[email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.